A KPI is a Key Performance Indicator. In simple terms, this is a measure applied to important parts of your business to ensure it is performing properly.
Program Outline
  • Be simple (almost effortless) to compile.
  • Be clear and easy to understand.
  • Be numeric and tangible.
  • Encourage behaviors’ that have a positive effect on the business.
  • Be owned by those that influence their outcome.
  • Be something to be proud of that focuses the team on a common goal.
Objectives/ Outcomes of program

The objective of this program will be to help participants to:

  • Learn to identify KPI
  • Where to apply KPI
  • Good and a bad KPI
Target Audience:
  • Senior Managers/Managers from all functions, Supervisors, Trainers.