IATA - Airline Cabin Crew Training | Blue Ocean Academy
Latifa Tower, Dubai
United Arab Emirates

IATA – Airline Cabin Crew Training Course

Cabin Crew Training course in Dubai, Abu Dhabi, Sharjah, UAE is ideal for young professionals who are looking to get a head start in the Cabin Crew profession. In this course you will learn the skills and responsibilities expected by the world’s leading airlines.

Flight attendants or cabin crew (also known as stewards/stewardesses, air hosts/hostesses, cabin attendants) are members of an aircrew employed by airlines primarily to ensure the safety and comfort of passengers aboard commercial flights or business jet aircraft

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to travelling to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with Aviation industry regulations.

Cabin Crew Course Outline:

  • Introduction to the airline industry and aircraft
  • Crew member coordination and communication
  • Customer service and managing passenger interactions
  • Safety and emergency procedures

Cabin Crew Course Outcome:

Upon completing this course you will have the skills to:

  • Understand the cabin crew profession, its origins and current practices
  • Identify aircraft types and relevant cabin crew functions
  • Manage passenger interactions in a variety of circumstances
  • Recall emergency and safety procedures


Download Brochure to get the complete course outline for Cabin Crew Training Course

Cabin Crew Training

IATA Trainer Profile

GANESAN RAJAGOPALAN (Raju) is an IATA Certified Trainer with more than 25 years of Training experience in Aviation Industry. He has worked for Kuwait Airways for 25 years and was awarded best employee award. He has Trained more that 2500 students under various IATA programs and most of his students are country toppers and has passed with distinctions in the IATA Courses namely Cabin Crew, Passenger Ground Services, Foundation in Travel & Tourism, Consultant, Managing Travel Business, Cargo Introductory, Airport Ramp Services, Passenger Ground Services, Ground Operations Management, Revenue Management, Airport Operations,  Amadeus Altea Customer & Flight Management.


  • Masters in Business Administration (MBA) – Aviation Management
  • Diploma – Senior Airline Management (IATA Montreal, Canada)
  • IATA Diploma – Professional Training (Advanced Trainer in Aviation, Cargo, DGR & Travel)
  • AMADEUS Train The Trainer in Fares & Ticketing
  • AMADEUS Altea Train The Trainer in Customer Management & Flight Management
  • IATA Certified Training Professional (CTP)


  •  IATA Premier Circle Member in 2016 (Worldwide Top 10)
  • Trained Dubai Airport Staff on IATA Airport Operations and achieved 100% result
  • Trained staff Abu Dhabi Airport/Sharjah/Dubai airport for IATA Airport Ramp Services and achieved 100% result
  • Chosen to conduct IATA Online Examinations
  • Best Agent Coordinator/Support Kuwait Airways in Feb2005
  • Trained 20 Station Managers of Fly NAS from all over Middle East for IATA Ground Operations Management
    and achieved 90% result with 2 distinctions
  • Trained Majid-Al -Futtaim Staff on IATA Fares & Ticketing and achieved 95% result (Najm cards)
  • Trained staffs from EK/EY/Royal Jet/KQ/9W/CA on Revenue Management and achieved 100% result
  • Trained staffs from GCAA for IATA Air Transport Fundamentals
  • Trained staffs from EMQUEST/SABRE for IATA COUNSULTANT and achieved 100% result
  • Trained more than 100 Students in CTH/VIRGIN ATLANTIC Ticketing Courses on Level 1 & Level 2 and achieved more than 50 distinctions

IATA – Airline Cabin Crew Training Course Contents

  • Module 1 – Introduction to the airline industry
  • Module 2 – Air transport and flight operation
  • Module 3 – Crew responsibilities and cooperation
  • Module 4 – Managing abnormal and emergency situation
  • Module 5 – Medical emergencies on board the aircraft
  • Module 6 – Dangerous goods
  • Module 7 – Aviation security
  • Module 8 – Customer service and interaction with passengers
  • Module 9 – Airline catering and onboard retail services
  • Module 10 – Cabin crew professional development

Download Brochure to get the complete course outline for Cabin Crew Training Course


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