{"id":6990,"date":"2018-07-17T18:10:03","date_gmt":"2018-07-17T14:10:03","guid":{"rendered":"https:\/\/www.blueoceanacademy.com\/\/"},"modified":"2018-07-17T18:10:03","modified_gmt":"2018-07-17T14:10:03","slug":"amadeus-altea","status":"publish","type":"page","link":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/","title":{"rendered":"Amadeus Altea"},"content":{"rendered":"<p>Amadeus Alt\u00e9a Departure Control \u2013 Customer Management\u00a0is the ultimate airline departure control system (DCS) to master the end-to-end customer experience at the airport and beyond. Powered by the latest technology and based entirely on open systems, Alt\u00e9a Departure Control \u2013 Customer Management automates key airport processes from passenger check-in to departure. Seamlessly integrated with the Alt\u00e9a Suite, Amadeus\u2019 airline DCS streamlines your agent\u2019s activities and optimises every revenue opportunity right up to departure.<\/p>\n<h2><b>The Customer Management (CM) for Ground Handlers course describes check-in functions via the Graphical User Interface (GUI) and the relevant modules associated with check-in<\/b><\/h2>\n<p>This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management. This training focuses on:<\/p>\n<ul>\n<li>The navigation within the Customer Management GUI<\/li>\n<li>Using each application to process a customer for acceptance and boarding<\/li>\n<li>Demonstrating disruption scenarios and the impact they have on CM<\/li>\n<\/ul>\n<p><strong>Amadeus Alt\u00e9a\u00a0Customer Management (CM)\u00a0Course Contents:<\/strong><\/p>\n<ul>\n<li>Alt\u00e9a System Architecture<\/li>\n<li>Access and navigate within the Customer Management GUI<\/li>\n<li>Identify and accept customers<\/li>\n<li><b>\u00a0<\/b>Display customer-related information and customer history<\/li>\n<li>Flight update and customer lists<\/li>\n<li>Monitor the regrade and onload recommendation list<\/li>\n<li>Modify baggage details\/excess baggage<\/li>\n<li>Theoretical seating and modify seats<\/li>\n<li>Boarding monitor and boarding activities, flight departure<\/li>\n<li>Flight disruptions (Re-accommodation)<\/li>\n<li>Operational Flight Data Management<\/li>\n<li>Set default carrier<\/li>\n<li>Rebuild a flight<\/li>\n<li>Flight history<\/li>\n<li>TTY\/PNL exchange<\/li>\n<\/ul>\n<h2><b>The Flight Management (FM) for Ground Handlers course describes the Load Control process via the Graphical User Interface (GUI) and the relevant modules associated with load control.<\/b><\/h2>\n<p>This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Flight Management.<b>\u00a0<\/b> On this course you will learn to:<\/p>\n<ul>\n<li>Navigate within the Flight Management GUI<\/li>\n<li>Apply advanced functionalities of the load control process to cover containerized and non-containerized aircraft<\/li>\n<li>Perform the role of the Load Controller within Flight Management through demonstrations and exercises<\/li>\n<li>The training will also focus on the users understanding the basic use of Alt\u00e9a Flight Management and sub-applications to begin building their training<\/li>\n<\/ul>\n<p><strong>Amadeus Alt\u00e9a\u00a0Flight Management (FM)\u00a0Course Contents:<\/strong><\/p>\n<ul>\n<li>Introduction and system architecture<\/li>\n<li>Flight information<\/li>\n<li>Operational Flight Data Management (OFDM)<\/li>\n<li>Deadload<\/li>\n<li>Load distribution<\/li>\n<li>Passenger and baggage<\/li>\n<li>Documents<\/li>\n<li>Multi-leg flight scenario<\/li>\n<li>Load Control Supervisor<\/li>\n<li>Ramp, Freight and Supervisor sub-applications<\/li>\n<li>Disruption management<\/li>\n<\/ul>\n<p>Download the Course Brochure for a more details about the\u00a0Amadeus Alt\u00e9a Training\u00a0Course<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\t\t\t\t<![CDATA[]]>\t\t<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"class_list":["post-6990","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Amadeus Altea - Blue Ocean Academy<\/title>\n<meta name=\"description\" content=\"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amadeus Altea\" \/>\n<meta property=\"og:description\" content=\"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/\" \/>\n<meta property=\"og:site_name\" content=\"Blue Ocean Academy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BlueOceanAcademy\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@blueoceantrg\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/amadeus-altea\\\/\",\"url\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/amadeus-altea\\\/\",\"name\":\"Amadeus Altea - Blue Ocean Academy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#website\"},\"datePublished\":\"2018-07-17T14:10:03+00:00\",\"description\":\"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/amadeus-altea\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/amadeus-altea\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/amadeus-altea\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Amadeus Altea\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#website\",\"url\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/\",\"name\":\"Blue Ocean Academy\",\"description\":\"World Leader in Supply Chain Training\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#organization\",\"name\":\"Blue Ocean Academy\",\"url\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Blue-Ocean-Corporation-Dubai-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/Blue-Ocean-Corporation-Dubai-logo.png\",\"width\":400,\"height\":130,\"caption\":\"Blue Ocean Academy\"},\"image\":{\"@id\":\"https:\\\/\\\/www.blueoceanacademy.com\\\/ar\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/BlueOceanAcademy\\\/\",\"https:\\\/\\\/x.com\\\/blueoceantrg\",\"https:\\\/\\\/www.linkedin.com\\\/school\\\/blue-ocean-management-training\\\/mycompany\\\/?viewAsMember=true\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/BlueOceanAcademy-corporate-training\\\/featured\",\"https:\\\/\\\/www.instagram.com\\\/blueoceandubai\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Amadeus Altea - Blue Ocean Academy","description":"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/","og_locale":"en_GB","og_type":"article","og_title":"Amadeus Altea","og_description":"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.","og_url":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/","og_site_name":"Blue Ocean Academy","article_publisher":"https:\/\/www.facebook.com\/BlueOceanAcademy\/","twitter_card":"summary_large_image","twitter_site":"@blueoceantrg","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/","url":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/","name":"Amadeus Altea - Blue Ocean Academy","isPartOf":{"@id":"https:\/\/www.blueoceanacademy.com\/ar\/#website"},"datePublished":"2018-07-17T14:10:03+00:00","description":"This course is for Ground Handler trainers or staff involved in the on-going training and implementation of Amadeus Alt\u00e9a Departure Control Customer Management.","breadcrumb":{"@id":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.blueoceanacademy.com\/ar\/amadeus-altea\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.blueoceanacademy.com\/ar\/"},{"@type":"ListItem","position":2,"name":"Amadeus Altea"}]},{"@type":"WebSite","@id":"https:\/\/www.blueoceanacademy.com\/ar\/#website","url":"https:\/\/www.blueoceanacademy.com\/ar\/","name":"Blue Ocean Academy","description":"World Leader in Supply Chain Training","publisher":{"@id":"https:\/\/www.blueoceanacademy.com\/ar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.blueoceanacademy.com\/ar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.blueoceanacademy.com\/ar\/#organization","name":"Blue Ocean Academy","url":"https:\/\/www.blueoceanacademy.com\/ar\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.blueoceanacademy.com\/ar\/#\/schema\/logo\/image\/","url":"https:\/\/www.blueoceanacademy.com\/wp-content\/uploads\/2023\/08\/Blue-Ocean-Corporation-Dubai-logo.png","contentUrl":"https:\/\/www.blueoceanacademy.com\/wp-content\/uploads\/2023\/08\/Blue-Ocean-Corporation-Dubai-logo.png","width":400,"height":130,"caption":"Blue Ocean Academy"},"image":{"@id":"https:\/\/www.blueoceanacademy.com\/ar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BlueOceanAcademy\/","https:\/\/x.com\/blueoceantrg","https:\/\/www.linkedin.com\/school\/blue-ocean-management-training\/mycompany\/?viewAsMember=true","https:\/\/www.youtube.com\/c\/BlueOceanAcademy-corporate-training\/featured","https:\/\/www.instagram.com\/blueoceandubai\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/pages\/6990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/comments?post=6990"}],"version-history":[{"count":0,"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/pages\/6990\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.blueoceanacademy.com\/ar\/wp-json\/wp\/v2\/media?parent=6990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}