Corporate Training
Blue Ocean offers a wide array of bespoke corporate training solutions for organizations to enable their employees to become specialists in their industry. We offer over 600+ corporate training programs catering to a wide range of industries across government, semi-government and private organizations. The courses are designed to deliver strategic insights and learning for building high potential teams that can drive actionable strategies for their organizations. Our corporate programs are flexible and can be tailored to suit customers’ specific needs, helping teams unleash their maximum potential for organizational benefits.
Achieving Professional Excellence
Introduction
This highly interactive 10-day programme is designed to help participants review and develop the inter-related skills of communication, planning, negotiation and presentation so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams.
Drawing on classical learning, psycho-linguistic research and ideas associated with NLP and Emotional Intelligence during Week 2, this practical programme helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators and presenters.
Course Objectives
- Review and develop communication, interpersonal and planning skills and the appreciation of the principles involved
- Take stock of current approaches and decide on initiatives to enhance communication and planning within own teams/sections
- Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
- Build rapport and interpersonal relationships and develop their influencing skills
- Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
- Maximize deal benefits in commercial negotiations
- Make formal presentations to small and large groups with clarity and persuasiveness
- Handle audience questions effectively and with integrity
- Get support for new ideas and change initiatives
Course Outline
Day One: Face-To Face Communication and Interpersonal Skills
- Interpersonal skills and building working relationships
- Delegation – giving and receiving
- Assertive communication
- Managing conflict
Day Two: Planning & Time Management
- Prioritising
- Handling and making requests
- Personal planning tools and systems
- Managing interruptions
- Project planning and principles of CPA
Day Three: Team-Working and Meetings
- Team development and group dynamics
- Constructive and inclusive discussions
- Challenging ideas and getting agreement
- Improving meetings
- planning and preparation
- participation and control
- follow-up and meeting notes
Day Four: Managing Information and Written Communication
- Principles of information management
- digesting information and making it meaningful
- Report writing
- relevance
- layout
- structure
- Grammar & punctuation
- Editing and proofreading skills
- Writing e-mails and letters
- style
- tone
- structure
- Other forms of written communication
Day Five: Supporting Presentations/Improving Teamwork and Systems
- Designing slides and incorporating graphics
- Room setup, equipment and trouble shooting
- Continuous improvement and creative thinking
- Making a case
- Programme review
Day Six: Exploring Communication Skills
- The interaction of verbal, non-verbal and ‘hidden’ elements in communication
- NLP and Emotional Intelligence – developing sensitivity and building rapport
- Briefing skills
- Intra – and inter – team communications and meeting skills – ensuring constructive discussions
- Assertiveness, conflict management and emotional resilience
Day Seven: Negotiating Skills
- Preparation, planning objectives and positions
- Exploring deal variables and win-win opportunities
- Structuring a negotiation
- Bidding, bargaining, proposing and closing
- Creative negotiating – ‘thinking outside of the box’
- Negotiation Exercise 2
Day Eight: Presentation Skills 1
- Presentation Skills Exercise 1
- Characteristics of effective presentations and presenters
- Confidence and nerves
- Determining content and level
- Structuring a presentation
- Making a case
- Preparing for a presentation
- Developing and using notes
- Presentation Skills Exercise 2 (Part 1)
- Using and abusing visual aids (PowerPoint)
Day Nine: Presentation Skills 2
- Stage management
- Using your voice and body and facial expression
- Choosing your words – psycho-linguistic research and the art of oratory
- Presentation Skills Exercise 2 (Part 2 – preparation)
- Presentation Skills Exercise 2 (Part 3 – presentations and feedback)
- Managing the audience
- Handling questions
Day Ten: Presentation Skills 3/Communication and Influencing Skills
- Presentation Skills Exercise 2 (Part 3 – presentations and feedback) cont’d
- Presenting as a team
- Introducing change and getting support – influencing skills and managing the ‘politics’
- Programme review and action points
Introduction
This highly interactive 10-day programme is designed to help participants review and develop the inter-related skills of communication, planning, negotiation and presentation so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams.
Drawing on classical learning, psycho-linguistic research and ideas associated with NLP and Emotional Intelligence during Week 2, this practical programme helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators and presenters.
Course Objectives
- Review and develop communication, interpersonal and planning skills and the appreciation of the principles involved
- Take stock of current approaches and decide on initiatives to enhance communication and planning within own teams/sections
- Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
- Build rapport and interpersonal relationships and develop their influencing skills
- Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
- Maximize deal benefits in commercial negotiations
- Make formal presentations to small and large groups with clarity and persuasiveness
- Handle audience questions effectively and with integrity
- Get support for new ideas and change initiatives
Course Outline
Day One: Face-To Face Communication and Interpersonal Skills
- Interpersonal skills and building working relationships
- Delegation – giving and receiving
- Assertive communication
- Managing conflict
Day Two: Planning & Time Management
- Prioritising
- Handling and making requests
- Personal planning tools and systems
- Managing interruptions
- Project planning and principles of CPA
Day Three: Team-Working and Meetings
- Team development and group dynamics
- Constructive and inclusive discussions
- Challenging ideas and getting agreement
- Improving meetings
- planning and preparation
- participation and control
- follow-up and meeting notes
Day Four: Managing Information and Written Communication
- Principles of information management
- digesting information and making it meaningful
- Report writing
- relevance
- layout
- structure
- Grammar & punctuation
- Editing and proofreading skills
- Writing e-mails and letters
- style
- tone
- structure
- Other forms of written communication
Day Five: Supporting Presentations/Improving Teamwork and Systems
- Designing slides and incorporating graphics
- Room setup, equipment and trouble shooting
- Continuous improvement and creative thinking
- Making a case
- Programme review
Day Six: Exploring Communication Skills
- The interaction of verbal, non-verbal and ‘hidden’ elements in communication
- NLP and Emotional Intelligence – developing sensitivity and building rapport
- Briefing skills
- Intra – and inter – team communications and meeting skills – ensuring constructive discussions
- Assertiveness, conflict management and emotional resilience
Day Seven: Negotiating Skills
- Preparation, planning objectives and positions
- Exploring deal variables and win-win opportunities
- Structuring a negotiation
- Bidding, bargaining, proposing and closing
- Creative negotiating – ‘thinking outside of the box’
- Negotiation Exercise 2
Day Eight: Presentation Skills 1
- Presentation Skills Exercise 1
- Characteristics of effective presentations and presenters
- Confidence and nerves
- Determining content and level
- Structuring a presentation
- Making a case
- Preparing for a presentation
- Developing and using notes
- Presentation Skills Exercise 2 (Part 1)
- Using and abusing visual aids (PowerPoint)
Day Nine: Presentation Skills 2
- Stage management
- Using your voice and body and facial expression
- Choosing your words – psycho-linguistic research and the art of oratory
- Presentation Skills Exercise 2 (Part 2 – preparation)
- Presentation Skills Exercise 2 (Part 3 – presentations and feedback)
- Managing the audience
- Handling questions
Day Ten: Presentation Skills 3/Communication and Influencing Skills
- Presentation Skills Exercise 2 (Part 3 – presentations and feedback) cont’d
- Presenting as a team
- Introducing change and getting support – influencing skills and managing the ‘politics’
- Programme review and action points