Corporate Training
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Organizational Behavior Management
Course Objectives
- Increase your knowledge of OB concepts
- Understand how corporate and individuals co-exist
- Increase understanding of the individual and group behavioral aspects in an organisation
- Apply the concepts of OB to the real world of challenges
- Develop your management and leadership potential
- Understand the latest developments and cultivate an understanding of organisational culture and structure
- Understand applications of organisational change, power, and conflicts
- Understand the impact of diversity and inclusion on behavior in the workplace
- Explain how environment, attitude, and perception influences behavior
- Understand group dynamics, communication, and its impact on the success and productivity at workplace
- Understand conflict management and conflict resolution
- Understand the organisation’s structure, and its impact on workplace behavior
- Understand the impact of work environment on the culture of the organisation
Who Should Attend?
- Directors, C- Level Executives
- Senior Management Team
- Heads of the Departments
- Strategic Planners, Business Analysts
- Consultant/s
- Manager/Director
- HR Directors/Managers
- Change Agents
- Existing Managers, Supervisors and those who are managing the teams
- Those who wish to manage a team in the future
Course Outline
MODULE 1 – INTRODUCTION, CONCEPTS
- Define organizational behavior (OB)
- Organizational goals, responsibility, and strategies
- Translate organisational behavior to organisational success
- Understand and analyze current trends in organisational behavior
- Understand diversity and benefits to organisations
- Opportunities and Challenges faced by the managers in using OB
MODULE 2 – MANAGING INDIVIDUALS
- Consider the effects of physical and mental environments on employees
- Assess workplace behavior and attitudes toward work
- Perception
- Nature and importance of Perception
- Factors influencing perception at workplace
- Employing emotional intelligence
- Emotional Intelligence – its relation to individual performance
- Emotional Intelligence- its impact on business of the company
- Motivation
- Impact of motivation on performance of the individual
- Role of a manager to improve motivation
- Job description and its relation to individual motivation
- Respect and the process of feedback for motivation
MODULE 3 – MANAGING GROUPS
- Definition and Characteristics of Groups and Teams
- Understand group and team development
- Understand group and team dynamics
- Business Perspective – benefits and cost of teams
- Understand the skills required for working effectively in teams
- Identify individual interpersonal communication styles
- Understand how interpersonal communication styles impact the groups and teams
- Disruption in inter-personal relationships
- Diversity and inclusion
MODULE 4 – LEVERAGING POWER AND POLITICS
- Understand the difference between leadership and management
- Identify and assess the impact of various leadership approaches on organisational effectiveness
- What is power?
- Understand the sources of power
- Understand organisational politics
- Power and politics
MODULE 5 – CONFLICT AND NEGOTIATIONS
- Define conflict and negotiations
- Describe various types and causes of conflict
- Relation between organisational performance and conflict
- Effective conflict management strategies
- Negotiation strategies
MODULE 6 – MANAGING CHANGE
- Organisational structure
- Importance of Organisational structure
- Types of organisational structure
- Impact of organisational structure on the company
- Organisational change
- Methods for incorporating change within an organisation
- Skills required for implementing change
- Individual Resistance to change
- Organisational focus on change
- Organisational Culture
- Importance and types of organisational culture
- Evolution of organisational culture
- How to successfully manage the culture of an organisation
- Events that shape the organisational culture
- Mechanisms for cultural – control
- Sustaining organisational culture
- How employees learn culture
- Emphasis on quality and performance-oriented culture
- Stress at workplace
- Industry Trend vs. your company
- Rewards and Recognition
MODULE 7 – LEARNING AT WORKPLACE
- The function of Learning and Development
- Understand individual ability and learning
- Different methods of engaging team into the process of self-learning
MODULE 8 – ORGANISATIONAL DEVELOPMENT (OD) INTERVENTIONS
- Definition of OD
- Advantages of OD
- OD intervention Techniques
- Components of OD
Course Objectives
- Increase your knowledge of OB concepts
- Understand how corporate and individuals co-exist
- Increase understanding of the individual and group behavioral aspects in an organisation
- Apply the concepts of OB to the real world of challenges
- Develop your management and leadership potential
- Understand the latest developments and cultivate an understanding of organisational culture and structure
- Understand applications of organisational change, power, and conflicts
- Understand the impact of diversity and inclusion on behavior in the workplace
- Explain how environment, attitude, and perception influences behavior
- Understand group dynamics, communication, and its impact on the success and productivity at workplace
- Understand conflict management and conflict resolution
- Understand the organisation’s structure, and its impact on workplace behavior
- Understand the impact of work environment on the culture of the organisation
Who Should Attend?
- Directors, C- Level Executives
- Senior Management Team
- Heads of the Departments
- Strategic Planners, Business Analysts
- Consultant/s
- Manager/Director
- HR Directors/Managers
- Change Agents
- Existing Managers, Supervisors and those who are managing the teams
- Those who wish to manage a team in the future
Course Outline
MODULE 1 – INTRODUCTION, CONCEPTS
- Define organizational behavior (OB)
- Organizational goals, responsibility, and strategies
- Translate organisational behavior to organisational success
- Understand and analyze current trends in organisational behavior
- Understand diversity and benefits to organisations
- Opportunities and Challenges faced by the managers in using OB
MODULE 2 – MANAGING INDIVIDUALS
- Consider the effects of physical and mental environments on employees
- Assess workplace behavior and attitudes toward work
- Perception
- Nature and importance of Perception
- Factors influencing perception at workplace
- Employing emotional intelligence
- Emotional Intelligence – its relation to individual performance
- Emotional Intelligence- its impact on business of the company
- Motivation
- Impact of motivation on performance of the individual
- Role of a manager to improve motivation
- Job description and its relation to individual motivation
- Respect and the process of feedback for motivation
MODULE 3 – MANAGING GROUPS
- Definition and Characteristics of Groups and Teams
- Understand group and team development
- Understand group and team dynamics
- Business Perspective – benefits and cost of teams
- Understand the skills required for working effectively in teams
- Identify individual interpersonal communication styles
- Understand how interpersonal communication styles impact the groups and teams
- Disruption in inter-personal relationships
- Diversity and inclusion
MODULE 4 – LEVERAGING POWER AND POLITICS
- Understand the difference between leadership and management
- Identify and assess the impact of various leadership approaches on organisational effectiveness
- What is power?
- Understand the sources of power
- Understand organisational politics
- Power and politics
MODULE 5 – CONFLICT AND NEGOTIATIONS
- Define conflict and negotiations
- Describe various types and causes of conflict
- Relation between organisational performance and conflict
- Effective conflict management strategies
- Negotiation strategies
MODULE 6 – MANAGING CHANGE
- Organisational structure
- Importance of Organisational structure
- Types of organisational structure
- Impact of organisational structure on the company
- Organisational change
- Methods for incorporating change within an organisation
- Skills required for implementing change
- Individual Resistance to change
- Organisational focus on change
- Organisational Culture
- Importance and types of organisational culture
- Evolution of organisational culture
- How to successfully manage the culture of an organisation
- Events that shape the organisational culture
- Mechanisms for cultural – control
- Sustaining organisational culture
- How employees learn culture
- Emphasis on quality and performance-oriented culture
- Stress at workplace
- Industry Trend vs. your company
- Rewards and Recognition
MODULE 7 – LEARNING AT WORKPLACE
- The function of Learning and Development
- Understand individual ability and learning
- Different methods of engaging team into the process of self-learning
MODULE 8 – ORGANISATIONAL DEVELOPMENT (OD) INTERVENTIONS
- Definition of OD
- Advantages of OD
- OD intervention Techniques
- Components of OD