Corporate Training
Blue Ocean offers a wide array of bespoke corporate training solutions for organizations to enable their employees to become specialists in their industry. We offer over 600+ corporate training programs catering to a wide range of industries across government, semi-government and private organizations. The courses are designed to deliver strategic insights and learning for building high potential teams that can drive actionable strategies for their organizations. Our corporate programs are flexible and can be tailored to suit customers’ specific needs, helping teams unleash their maximum potential for organizational benefits.
Strategic Facility Management
Course Objectives
By the end of the course, participants will be able to:
- Develop an understanding of the role of the facilities manager
- Understand the requirements of facilities management within the organization
- Identify skills and competencies required by a facilities manager
- Develop effective maintenance management systems
- Appreciate and apply risk management techniques
- Incorporate key statistical methodology within maintenance planning
Course Outline
Role of the facilities management team within the organization
- Overview of FM
- Understanding the importance of FM
- Expectations of FM
- Facilities Needs Assessment
- Defining Hard and Soft services
- Core Competencies of an FM professional
- Key elements of facilities management
- Understanding the organizational goals and objectives
- Understanding Support Services
- Managing People and Resources
- Managing Premises
- Managing Contractors on a daily basis
- Managing the Working Environment
- Management and control
- Managing Internal Customer Service and Expectations
- Managing Risk
- Controlling Costs
- Service Level Agreements
- Contractors’ Performance
- Space Management
- Role & contribution of the maintenance function within the organisation
- Overview of the maintenance function
- Key principles within maintenance management
- The impact of “uptime” on the organisation
- The impacts of “downtime” on the organisation
- Service delivery and performance management
- Continuity of service
- End user requirements
- Managing service providers
- Managing performance
- SLA’s / KPI’s
- Dealing with poor performance
- Outsourcing facility management
- The outsourcing decision
- FM and procurement
- The outsourcing process
- Developing the contract
- Specifying the service
- Advanced concepts in facility management
- Building Information Modelling (BIM)
- Soft Landings Framework
- Microgrids and smart electricity – the internet of energy
- Blockchains
- The language of smart – the internet of things
- ISO 41001:2018 – Facilities Management Systems
- FREE ADDITIONAL BONUS – Insight into the future and the opportunities for facilities management to leverage from technology including brief overviews with facilities management examples related to Artificial Intelligence, Blockchain, IoT, RPA (Robotic Process Automation), and LAP (Lean Agile Procurement). Over 25 emerging technologies covered by the facilitator and researched from a procurement perspective. PDF copies will be provided free of cost.
Course Objectives
By the end of the course, participants will be able to:
- Develop an understanding of the role of the facilities manager
- Understand the requirements of facilities management within the organization
- Identify skills and competencies required by a facilities manager
- Develop effective maintenance management systems
- Appreciate and apply risk management techniques
- Incorporate key statistical methodology within maintenance planning
Course Outline
Role of the facilities management team within the organization
- Overview of FM
- Understanding the importance of FM
- Expectations of FM
- Facilities Needs Assessment
- Defining Hard and Soft services
- Core Competencies of an FM professional
- Key elements of facilities management
- Understanding the organizational goals and objectives
- Understanding Support Services
- Managing People and Resources
- Managing Premises
- Managing Contractors on a daily basis
- Managing the Working Environment
- Management and control
- Managing Internal Customer Service and Expectations
- Managing Risk
- Controlling Costs
- Service Level Agreements
- Contractors’ Performance
- Space Management
- Role & contribution of the maintenance function within the organisation
- Overview of the maintenance function
- Key principles within maintenance management
- The impact of “uptime” on the organisation
- The impacts of “downtime” on the organisation
- Service delivery and performance management
- Continuity of service
- End user requirements
- Managing service providers
- Managing performance
- SLA’s / KPI’s
- Dealing with poor performance
- Outsourcing facility management
- The outsourcing decision
- FM and procurement
- The outsourcing process
- Developing the contract
- Specifying the service
- Advanced concepts in facility management
- Building Information Modelling (BIM)
- Soft Landings Framework
- Microgrids and smart electricity – the internet of energy
- Blockchains
- The language of smart – the internet of things
- ISO 41001:2018 – Facilities Management Systems
- FREE ADDITIONAL BONUS – Insight into the future and the opportunities for facilities management to leverage from technology including brief overviews with facilities management examples related to Artificial Intelligence, Blockchain, IoT, RPA (Robotic Process Automation), and LAP (Lean Agile Procurement). Over 25 emerging technologies covered by the facilitator and researched from a procurement perspective. PDF copies will be provided free of cost.