Turn HR Efficiency into People Impact
Turn HR Efficiency into People Impact
Turn HR Efficiency into People Impact
Course Overview
LSSHR
Lean Human Resources
The Lean Human Resources (LSSHR) Certificate equips HR professionals with practical Lean Six Sigma skills to improve HR processes, reduce waste, enhance service quality, and drive continuous improvement across the employee lifecycle.
What You Will Learn
The main objectives of the course are:
- Understand Lean HR principles and Lean Six Sigma methodologies.
- Map and analyze HR processes and value streams.
- Identify waste, bottlenecks, and process inefficiencies.
- Apply Lean tools to improve HR workflow performance.
- Use Six Sigma concepts to enhance quality and consistency.
- Measure HR performance using data and key metrics.
- Apply the DMAIC framework to solve HR challenges.
- Conduct root cause analysis using proven improvement tools.
- Redesign HR processes for greater efficiency and effectiveness.
- Develop control plans to sustain long-term improvements.
- Optimize recruitment, onboarding, and employee experience processes.
- Build a culture of continuous improvement within HR operations.
Who Should Enroll
This certificate is designed for HR professionals, HR business partners, recruiters, people operations teams, and organizational development specialists who want to improve HR efficiency, streamline people processes, and apply Lean Six Sigma principles to drive operational excellence and continuous improvement.
Skills You Will Build
- Lean HR
- Lean Six Sigma
- Process Mapping
- Waste Reduction
- DMAIC
- HR Analytics
- Root Cause Analysis
- Process Improvement
- Workflow Optimization
- Continuous Improvement
- Lean HR Management
- Process Improvement
- Lean Six Sigma
- HR Operations Excellence
- Process Mapping
- Root Cause Analysis
- HR Analytics
- DMAIC Methodology
- Continuous Improvement
- Data-Driven Decision-Making
Course Outline - Lean HR
Module 1: The Origins and Evolution of Lean and Six Sigma
- From Craft to Flow: The Toyota Production System
- Motorola, GE, and the Birth of Six Sigma
- Lean and Six Sigma Converge
- Why Operational Excellence Came to HR
Module 2: The Role of Lean Six Sigma in Modern HR
- HR as a Value-Delivery Function
- The Business Case for Lean Six Sigma in HR
- Efficiency, Quality, and the Employee Experience
- Common Misconceptions and Barriers
Module 3: Applying Lean Principles to HR Operations
- The Five Lean Principles
- Defining Value from the Employee’s Perspective
- Flow, Pull, and Continuous Improvement in HR
- Standard Work in People Processes
Module 4: The Voice of the Customer in HR Service Delivery
- Who Is the Customer of HR?
- Capturing the Voice of the Customer
- Translating Needs into Critical-to-Quality Requirements
- Service-Level Agreements and HR Tiers
Module 5: Mapping and Measuring HR Processes
- Process Thinking in HR
- SIPOC and High-Level Process Maps
- Value Stream Mapping the Employee Journey
- Cycle Time, Lead Time, and Takt
Module 6: Identifying and Eliminating Waste in HR Processes
- The Eight Wastes Reinterpreted for HR
- Hunting Waste in Hiring, Onboarding, and Payroll
- Value-Added versus Non-Value-Added Activity
- Waste Walks and Gemba in the HR Office
Module 7: Essential Lean Tools for HR Workflow Optimization
- 5S for the Digital and Physical HR Workspace
- Visual Management and Kanban Boards
- Poka-Yoke: Mistake-Proofing HR Transactions
- Standard Operating Procedures and Checklists
Module 8: Six Sigma Concepts and HR Data Fundamentals
- Variation, Defects, and Sigma Levels
- Types of HR Data and Measurement Scales
- Descriptive Statistics for People Analytics
- Distributions and Process Capability Basics
Module 9: The DMAIC Framework for HR Process Improvement
- The Logic of Define-Measure-Analyze-Improve-Control
- When to Use DMAIC versus Kaizen or PDCA
- Tollgates and Project Governance
- Roles: Sponsors, Belts, and Process Owners
Module 10: Defining HR Problems and Project Charters
- Framing a Problem Statement
- Writing an Effective Project Charter
- Scoping with In-Frame / Out-of-Frame
- Stakeholder Analysis and Buy-In
Learn at your convenience
*Note: These are self-paced courses, allowing learners to study independently at their own pace.
Build Your Skills. Advance Your Career.
