Develop People. Elevate Performance
Develop People. Elevate Performance
Develop People. Elevate Performance
Course Overview
CAM
Coaching and Mentoring
Develop the ability to facilitate meaningful growth conversations, provide effective feedback, and create a coaching culture that enhances engagement, accountability, and leadership development.
What You Will Learn
participants will be able to:
- Coaching and mentoring fundamentals.
- Coaching vs. mentoring.
- Coaching mindset.
- Active listening skills.
- Powerful questioning techniques.
- GROW coaching model.
- ACS coaching model.
- Mentoring roles and styles.
- Career development support.
- Performance coaching.
- SBI feedback model.
- Feedforward feedback model.
- Team coaching culture.
- Coaching effectiveness metrics.
- Executive coaching.
- Coaching through uncertainty.
Who Should Enroll?
This certification is designed for managers, supervisors, team leaders, HR professionals, learning and development specialists, mentors, coaches, and professionals who want to improve performance, support employee growth, and build stronger teams through coaching and mentoring practices.
Skills You Will Build
- Coaching skills.
- Mentoring skills.
- Active listening.
- Performance development.
- Feedback delivery.
- Leadership development.
- Talent development.
- Team coaching.
- Career development support.
- Coaching culture building.
- Coaching Fundamentals.
- Mentoring Practices.
- Active Listening.
- Coaching Conversations.
- Powerful Questioning.
- GROW Coaching Model.
- ACS Coaching Model.
- Performance Coaching.
- Feedback and Feedforward.
- Career Development.
Course Outline - Coaching and Mentoring
Module 1: Foundations of Coaching & Mentoring
- Coaching vs. Mentoring: Foundations for Growth
- The Value of Each Approach
- Adopting the Coaching Mindset
- Becoming a Leader-Coach
Module 2: Coaching Mindset & Skills
- The Heart of Effective Coaching: Mindset Before Skill
- Active Listening: The Foundation of Coaching Conversations
- Powerful Questioning: Unlocking Insight and Growth
- Empathy: Connecting and Understanding
Module 3: Coaching Frameworks in Practice
- Why Coaching Needs Structure: The Case for Frameworks
- The GROW Model: Guiding the Coaching Conversation
- The ACS Model: Balancing Assessment, Challenge, and Support
- SMART Goals: Turning Intentions into Achievable Objectives
Module 4: Mentoring for Career Development
- What Mentoring Is — and How It Differs from Coaching and Sponsorship
- Mentor Roles and Styles
- Reverse Mentoring: Learning Across Generations
- Building a Mentoring Program
Module 5: Performance Coaching Essentials
- What Performance Coaching Is — and Is Not
- The Performance Gap and the Coaching Diagnosis
- Feedback That Fuels Performance
- The Performance Coaching Conversation
Module 6: Leadership Coaching for Teams
- From Coaching Individuals to Coaching Teams
- Psychological Safety: The Foundation of a Coaching Culture
- Diagnosing the Team Before You Coach It
- The Team Coaching Conversation
Module 7: Measuring Coaching Effectiveness
- Why and What to Measure: From Activity to Impact
- Designing the Measurement Plan
- Calculating the Return on Investment of Coaching
- Isolating the Coaching Effect
Module 8: Advanced Coaching Strategies
- Beyond the Frameworks: Advanced Coaching Modalities
- Specialization, Niche, and the Economics of Expertise
- AI, Immersive Technology, and the Augmented Coach
- Ethics and Complexity in Advanced Practice
Learn at your convenience
*Note: These are self-paced courses, allowing learners to study independently at their own pace.
Build Your Skills. Advance Your Career.
