Leading High-Performance Teams
Leading High-Performance Teams
Leading High-Performance Teams
Course Overview
High-Performance Teams
Leading People to Consistently Outstanding Results
Leading a team is a different job from doing the work well, and the transition trips up many strong contributors. The course builds practical leadership capability in setting direction, adapting style to each person, coaching and delegating, driving accountability, managing performance and conflict, and sustaining results without burnout.
What You Will Learn
The main objectives of the course are:
- Make the shift from contributor to team leader.
- Define a compelling vision and cascade team goals.
- Diagnose where your team stands against performance foundations.
- Apply team development and dysfunction frameworks.
- Build psychological safety and invite productive dissent.
- Adapt leadership style to individual readiness.
- Motivate through autonomy, mastery, and purpose.
- Coach people using the GROW model and stretch assignments.
- Delegate effectively and empower without abdicating.
- Set expectations and drive genuine accountability.
- Manage underperformance, feedback, and conflict fairly.
- Lead change, hybrid teams, and AI-enabled workflows.
Who Should Enroll
This certificate is designed for team leaders and line managers, newly promoted supervisors, department and functional heads, project and program managers, operations and service managers, senior specialists stepping into leadership, HR business partners, and executives leading multi-team functions.
Skills You Will Build
- Vision Setting
- Goal Cascading
- Situational Leadership
- Coaching Conversations
- Delegation
- Accountability Systems
- Performance Management
- Conflict Mediation
- Change Leadership
- Hybrid Team Leadership
- Leadership Transition
- Strategic Direction
- Psychological Safety
- Adaptive Leadership
- People Development
- Empowerment
- Radical Candour
- Decision Making
- Inclusive Leadership
- Sustainable Performance
Course Outline – Leading High-Performance Teams
Module 1: From Contributor to Team Leader
- Why Great Individual Contributors Often Struggle as Leaders
- Redefining Your Value: From Output to Outcomes Through Others
- The Authority Trap and Earning Legitimate Influence
- First 90 Days: Diagnosing the Team You Inherit
Module 2: Defining a Compelling Vision and Goals
- The Anatomy of a Vision People Will Follow
- Cascading Strategy into Team-Level Goals
- Connecting Daily Work to Purpose and Meaning
- Communicating Direction So It Sticks
Module 3: The Foundations of High Performance
- What the Research Says: Google's Project Aristotle and Beyond
- The Performance Equation: Clarity, Capability, Commitment
- Team Norms, Rituals, and Operating Agreements
- Diagnosing Where Your Team Stands Today
Module 4: Understanding Team Dynamics and Development Stages
- Tuckman's Stages: Forming, Storming, Norming, Performing
- Lencioni's Five Dysfunctions and Their Antidotes
- Roles, Interdependence, and the Cost of Social Loafing
- Reading Group Mood and Intervening at the Right Moment
Module 5: Building Psychological Safety as a Leader
- Amy Edmondson’s Research and Why Safety Is Not Niceness
- Leader Behaviors That Build or Break Safety
- Inviting Voice, Dissent, and Productive Conflict
- Responding to Failure Without Punishing Honesty
Module 6: Situational and Adaptive Leadership
- The Hersey-Blanchard Model: Directing to Delegating
- Diagnosing Individual Readiness and Competence
- Adaptive Leadership: Technical vs. Adaptive Challenges
- Avoiding the One-Size-Fits-All Leadership Trap
Module 7: Motivation and Engagement
- Self-Determination Theory: Autonomy, Mastery, Purpose
- The Limits of Carrots and Sticks
- Recognition That Actually Motivates
- Diagnosing and Reversing Disengagement
Module 8: Coaching and Developing Your People
- The Manager-as-Coach Shift
- The GROW Model and Powerful Questions
- Stretch Assignments and Deliberate Development
- Building Individual Development Plans
Module 9: Delegation and Empowerment
- Why Leaders Fail to Delegate and What It Costs
- The Delegation Spectrum: From Tell to Trust
- Matching Tasks to People and Setting Guardrails
- Empowerment Without Abdication
Module 10: Setting Expectations and Driving Accountability
- Making Expectations Explicit and Mutual
- Accountability as a Team Value, Not a Threat
- Follow-Through Rhythms and Progress Reviews
- Recovering When Commitments Are Missed
Learn at your convenience
*Note: These are self-paced courses, allowing learners to study independently at their own pace.
Build Your Skills. Advance Your Career.
