Strategic Planning Using the Balanced Scorecard Training Course

Strategic Planning Using the Balanced Scorecard Training Course

Course OBJECTIVES

At the end of this training course, you will learn to:

• Build a Balanced Scorecard from scratch, based on your organization’s strategy
• Overcome obstacles to implementing a Balanced Scorecard in practice
• Translate strategy into tangible results to be measured and monitored
• Align people and resources to focus on achieving the strategy
• Adjust and enhance strategy in line with a changing environment

COURSE OUTLINE

Introduction to the Balanced Scorecard

• Introduction to the Balanced Scorecard
• Benefits of the Balanced Scorecard
• Beginning with a Vision
• The Financial, Customer, Process Perspectives in Detail
• Strategy Maps and Strategic Themes
• Lag and Lead Measures / KPIs
• Constructing a Strategy Map

Understanding Strategy

• The Balanced Scorecard Development Process
• Understanding Organizational Strategy
• Exploring the Strategies of Participants’ Own Organizations
• Creating a Strategy-centric Organisation
• Engaging the Leadership Team

Building Strategy Maps

• The Learning & Growth Perspective in Detail
• Creating a Climate for Action
• Creating Strategy Maps for Participants Own Organisations
• Strategic Measures / KPIs
• Linking Strategy and Business Planning

Building a Complete Balanced Scorecard

• Strategic Targets
• Mapping Strategic Initiatives
• Monitoring and reviewing the Balanced Scorecard using the latest web-based technology
• Completing the Balanced Scorecard for Participants’ Own Organizations
• Planning for Implementation
• Cascading the Balanced Scorecard Across an Organization

Pulling It All Together

• Reviewing and Enhancing Participants’ Balanced Scorecards
• Identify Potential Pitfalls and Barriers to Implementation
• Gaining Buy-in and Ownership for the Balanced Scorecard
• Top Tips for Successful Creation and Implementation of a Balanced Scorecard
• Making a Personal Plan of Action based on the Training Seminar