Soft Skills · Executive · Corporate
ACISSS
Advanced Communication & Interpersonal Skills
Soft Skills
Executive level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
ACISSS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the ACISSS Program
Senior roles are held or lost on the quality of conversations. The program develops advanced communication and interpersonal skill: listening for what is not said, adapting style to different people, influencing without authority, handling conflict and emotion, giving hard messages cleanly and building trust across cultures. Delivered in-house at the client's premises or live virtual, it raises the standard of communication between managers, teams and clients.
What You Will Learn
- Understand how communication style affects working relationships
- Apply advanced listening and questioning techniques
- Align your approach with different personality styles
- Build influence with people you do not manage
- Handle conflict and emotion without damaging trust
- Handle difficult messages clearly and respectfully
- Communicate effectively across cultures and levels
- Develop a personal communication improvement plan
What you take away
Skills You'll Build
Advanced listening
Influencing peers
Conflict handling
Relationship building
Core Topics
Who Is This Program For?
Senior managers
Raise the quality of senior conversations
Department heads
Influence peers across the business
Project managers
Work through people you do not manage
Client facing professionals
Build trust with demanding clients
Human resources professionals
Handle sensitive conversations with confidence
Technical leads
Explain complex work to any audience
What's Included?
Delivery at your premises or live virtual for your team- Conversation planning and communication style templates
- Practice sessions using your own workplace situations
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Intent, message and what is received
- Assumptions that create conflict
- Common patterns in senior teams
- Assessing your own communication habits
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
Planning training for your team?
Tell us your team size, location and objectives and an advisor will build a tailored proposal.
