Soft Skills · Executive · Corporate
ACPSSS
Advanced Communication & Problem Solving
Soft Skills
Executive level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
ACPSSS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the ACPSSS Program
Complex problems are solved in conversations, so clear thinking and clear communication have to work together. The program combines structured problem solving with the communication skill needed to run it: defining the real problem, gathering evidence, generating options with a group, deciding under pressure and presenting the recommendation. Delivered in-house at the client's premises or live virtual, it gives senior teams one method and one language for tackling difficult issues.
What You Will Learn
- Understand how communication failures create business problems
- Apply a structured method to define problems
- Analyze evidence before choosing a solution
- Lead group problem solving sessions productively
- Evaluate options against agreed decision criteria
- Communicate recommendations clearly to senior stakeholders
- Handle disagreement and challenge during decisions
- Implement solutions with clear ownership and follow up
What you take away
Skills You'll Build
Problem solving
Decision analysis
Facilitation skills
Persuasive communication
Core Topics
Who Is This Program For?
Senior managers
Solve complex issues with a method
Project managers
Run problem sessions that reach decisions
Operations leads
Fix recurring problems for good
Technical specialists
Present analysis that leaders can act on
Department heads
Decide well when opinions differ
Continuous improvement teams
Facilitate groups toward practical solutions
What's Included?
Delivery at your premises or live virtual for your team- Problem solving, decision and presentation templates
- Facilitated sessions using your own current problems
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Why good analysis fails to convince
- Where communication creates the problem
- Signs of muddled group thinking
- Setting a shared method for the team
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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