Welcome to IATA Webinar

The importance of Artificial Intelligence (AI) in reshaping the aviation industry cannot be overstated, as it is transforming key sectors such as cabin crew, ramp operations, airport management, and passenger services. AI is driving improvements in operational efficiency, safety, and the overall passenger experience, making it essential to understand its transformative role.

 

This webinar will cover key topics including AI’s impact on baggage handling, predictive maintenance, and ramp operations, as well as its role in transforming customer service with AI-powered chatbots and biometric technologies. The evolution of cabin crew roles will be explored, with AI supporting personalized service and improving safety protocols.

 

Emerging career opportunities in aviation will also be highlighted, with a focus on skills in data science, AI system management, and customer experience expertise, offering valuable insights for those looking to future-proof their aviation careers.

 

Webinar Highlights:

  • AI’s Transformative Role in Aviation: Explore how AI is reshaping key sectors, including cabin crew, ramp operations, airport management, and passenger services, driving improvements in efficiency, safety, and the passenger experience.
  • AI in Operations: Learn about AI’s impact on baggage handling, predictive maintenance, and ramp operations, optimising aviation workflows for better service and reduced delays.
  • Revolutionizing Customer Service: Discover how AI-powered chatbots and biometric technologies are enhancing customer interactions and streamlining services for passengers.
  • Evolving Cabin Crew Roles: Understand how AI is supporting personalized service and improving safety protocols, transforming the role of cabin crew.
  • Emerging Career Opportunities: Explore new career pathways in aviation, with a focus on skills in data science, AI system management, and customer experience expertise, and how to future-proof your career in the evolving industry.
 
 
  • Forum :IATA Forum
  • Seminar :IATA Webinar
  • Topic :AI-Driven Transformation: Shaping the Future of Aviation Careers
  • Date :15th February 2025
  • Time :07:30 pm- 08:30 pm (Dubai Time)
  • Speaker :Mr. Hamid Ashraf
  • Phone :+971 5273 468 96

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