Soft Skills · Professional · Corporate
BPCRSS
Best Practices in Communication & Relational Skills
Soft Skills
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
BPCRSS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the BPCRSS Program
A working program on the everyday habits that make people easy to work with. Participants practice clear speaking and writing, rapport building, empathy, assertiveness and the repair of strained working relationships across teams and departments. Delivered in-house at the client's premises or live virtual, the program leaves colleagues with shared expectations about how information is passed and how disagreement is handled.
What You Will Learn
- Understand how communication habits shape working relationships
- Apply clear speaking and writing in daily work
- Build rapport and trust with colleagues quickly
- Evaluate personal communication style and its effect
- Implement assertive responses without damaging relationships
- Lead collaborative conversations across teams and functions
- Design agreements for how the team communicates
What you take away
Skills You'll Build
Rapport building
Assertive communication
Team collaboration
Workplace empathy
Core Topics
Who Is This Program For?
Team members
Work more easily with colleagues daily
Supervisors
Set clear expectations without friction
Customer service staff
Handle people with patience and clarity
Administrative professionals
Coordinate across departments with less friction
Technical staff
Work smoothly with non technical colleagues
New joiners
Settle quickly into team working norms
What's Included?
Delivery at your premises or live virtual for your team- Scenarios drawn from your day to day working situations
- Participant workbook, practice guides and digital materials
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- What good communication looks like
- Cost of unclear messages
- Channels and when to use them
- Setting a personal improvement goal
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
Planning training for your team?
Tell us your team size, location and objectives and an advisor will build a tailored proposal.
