The IATA Airline Cabin Crew Course in India: What It Covers, How It Is Examined, and What It Is Not
| IATA Airline Cabin Crew Training | |
|---|---|
| What it is | An IATA course for aspiring cabin crew, which IATA marks "Entry-level" |
| Who delivers it in India | Blue Ocean Corporation Private Limited, IATA Authorized Training Center, New Delhi, authorisation code BOC |
| Size | IATA sizes the material at 45 to 60 hours, depending on prior knowledge |
| Exam | IATA online exam with remote supervision: 100 multiple-choice questions, 3 hours, closed book, 60% to pass, 90% for distinction, two attempts |
| Award | IATA Certificate of Completion on passing |
| What it is not | Airline recruitment; the regulatory training an airline gives its own crew; a course with employment attached |
| Course page | IATA Airline Cabin Crew |
The short answer
This is IATA's own entry-level course for people who want to become cabin crew, taught in India by our New Delhi centre as an IATA Authorized Training Center and examined by IATA online. Pass the exam and you hold an IATA Certificate of Completion that says you understand how an airline cabin works: safety, emergencies, dangerous goods, security, service and crew coordination. It makes you a better-prepared applicant. It does not make you cabin crew; only an airline can, by hiring you and putting you through its own regulated training. Anyone who tells you otherwise is selling something else.
What the course is
IATA, the International Air Transport Association, writes the course and sets the exam; Authorized Training Centers deliver the teaching. IATA's partner directory lists Blue Ocean Corporation Private Limited at Connaught Place, New Delhi, under code BOC, for exactly four courses, of which Airline Cabin Crew Training is one. IATA describes the course as recommended for aspiring cabin crew and as giving young professionals a head start in the profession, and marks its level as entry-level. The syllabus, the exam and the certificate are IATA's; the classroom, the trainer and the schedule are ours.
What it covers
Our course follows ten topics:
- Introduction to the airline industry: how airlines, airports and regulators fit together.
- Air transport and flight operations: aircraft, the flight cycle, who does what on the ground and in the air.
- Crew responsibilities and cooperation: the cabin crew's duties and how the crew works as a unit with the flight deck.
- Managing abnormal and emergency situations: evacuation, fire, decompression and the procedures behind them, with IATA's virtual cabin walkthrough of narrow- and wide-body aircraft.
- Medical emergencies on board: recognising and responding to common in-flight medical events.
- Dangerous goods: the general philosophy of carrying dangerous goods and what cabin crew must recognise.
- Aviation security: awareness of security threats and procedures.
- Customer service and interaction with passengers: service standards and managing passenger behaviour.
- Airline catering and onboard retail services: meals, retail and the commercial side of the cabin.
- Cabin crew professional development: the profession, and, in IATA's words, useful tips for completing the recruitment process.
How it is examined
IATA's exam, not ours. One hundred multiple-choice questions in three hours, closed book, taken online with remote supervision through IATA's system. Sixty per cent passes; ninety per cent earns a distinction. IATA allows two attempts. We prepare you for it and schedule it; IATA marks it.
What you receive
An IATA Certificate of Completion, issued by IATA to candidates who pass. It evidences that you studied and were examined on IATA's cabin crew syllabus. It is not a licence, because no licence exists for cabin crew in the way one does for pilots, and it is not an airline's crew qualification.
What it is not
- It is not airline recruitment. Airlines hire cabin crew through their own recruitment processes and publish their own criteria. We are not an airline, we do not recruit for airlines, and we do not publish airline hiring criteria here because they vary by carrier and change.
- It is not the regulatory training an airline provides. In India, cabin crew safety and emergency training is delivered by the airline that employs you, under the oversight of the Directorate General of Civil Aviation, after you are hired. This course prepares you to understand that world; it does not replace it.
- It is not an "air hostess course" with a job attached. The phrase usually describes a private academy programme with grooming, interviews and promises. This is an IATA knowledge course with an IATA exam, and the only recruitment content is a module of practical tips.
- It carries no employment promise. We do not state or imply placement, and we ask you to be suspicious of anyone who does.
Who it suits
School leavers and graduates who want to apply to airlines with real knowledge of the cabin; hospitality, retail and customer-service staff moving toward aviation; people who want to find out, before committing to airline applications, whether the work is for them. If your interest is the airport rather than the aircraft, the ground staff route may fit better.
Delivery in India
Taught by our trainers at the New Delhi IATA Authorized Training Center, with the IATA exam taken online under remote supervision. IATA's exam and material fees are set by IATA and itemised in the enquiry reply alongside our tuition, which is shown in Indian rupees on the course page for visitors in India. Advisors can also meet you at our Noida, Pune, Hyderabad and Kochi centres; the course itself is a New Delhi programme under the ATC record. IATA lists no prerequisites for the course; the entry positions for all four of our IATA courses are set out in IATA course entry requirements in India.
Frequently asked questions
Is this an IATA cabin crew course? Yes. IATA writes the course and sets the exam; Blue Ocean Corporation Private Limited delivers it in New Delhi as an IATA Authorized Training Center.
What certificate do I get? An IATA Certificate of Completion, issued by IATA when you pass its exam.
Does the course get me a cabin crew job? No course does. Airlines recruit through their own processes and train their crew after hiring. The course prepares you to apply with real knowledge of the cabin.
How long is the cabin crew course? IATA sizes the material at 45 to 60 hours; the New Delhi schedule is on the course page.
What is the pass mark? Sixty per cent on IATA's 100-question online exam; ninety per cent earns a distinction; two attempts are allowed.
Find out more
See the IATA Airline Cabin Crew course page for the current New Delhi schedule and rupee tuition, or speak to a course advisor. All our aviation options are on aviation courses in India, and the credential picture is in aviation certification in India.
