Operational Excellence · Professional · CILT
CQMRA
Certificate in Quality Management and Risk Assessment
Operational Excellence
Professional level
30 Hours
15 Modules
Self-paced
Learn at your own pace
Certification
Earn a CILT Credential
CQMRA
Choose your enrolment option
- Learn at your own pace, anytime and anywhere
- Structured, practical content built around real-world application
- Digital resources, tools, and templates to support your learning
- Verifiable certification recognizing demonstrated proficiency
Start immediately, no batch required.
Talk to an AdvisorChartered Institute of Logistics and TransportCertification terms and policies apply
About the CQMRA Certification
Learn to run quality and risk as one connected management system. You will build practical skill in quality management systems and the process approach, SOPs and document control, process mapping and variation, ISO 31000-based risk assessment, living risk registers, supplier risk scoring, disciplined root cause analysis, KPI and KRI dashboards, business continuity planning, and audit execution.
What You Will Learn
- Explain what quality means across logistics and supply chain operations.
- Apply the seven quality management principles, the process approach, and PDCA.
- Write effective SOPs and maintain audit-ready documentation.
- Map processes, understand variation, and apply statistical process control.
- Run continuous improvement with kaizen and the core toolkit.
- Conduct risk assessments on the ISO 31000 foundation.
- Build and manage living risk registers with scoring and prioritization.
- Categorize supply chain risk and score supplier and operational risk.
What you take away
Skills You'll Build
Quality Management System Design
SOP Writing & Document Control
Process Mapping
Statistical Process Control
Core Topics
Who Is This Course For?
Quality managers and officers
Build quality systems that prevent problems early
Risk and compliance professionals
Assess and control risk with proven tools
Logistics and supply chain managers
Manage quality and risk across the supply chain
Operations and warehouse managers
Keep operations and warehouses safe and consistent
Internal auditors
Audit quality and risk controls with confidence
Continuous improvement teams
Use risk insight to prioritize improvement work
What's Included?
Self-paced modules you can revisit anytime- Digital study resources and templates
- Knowledge checks and practice assessments
- The fee includes course, examination and certification fees
Chartered Institute of Logistics and Transport
Certification terms and policies apply
Course Outline
- What Quality Means in the Supply Chain
- The Cost of Quality
- Measuring Quality: The Perfect Order
- Frameworks for Operational Excellence
Complete the professional assessment to earn the cqmra credential
Choose How You Learn
Live, Instructor-Led
Not Offered for This Program
Showcase Your Operational Excellence Expertise
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