Diploma in Aviation Passenger Service Agent & Cabin Crew | Blue Ocean Academy
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Diploma in Aviation, Passenger Service Agent & Cabin Crew Training

Diploma in Passenger Service Agent course is designed in association with leading airlines. The modules of the course contains information on skills you need to have for joining and airline or ground handling agency for the position of passenger service agent. Upon completion you course you will receive a Diploma from PSA (Passenger Service Agent) + Attested Certificate from Ministry of Education UAE.

The Cabin Crew Diploma program prepares you to get a job in the airline industry. This program lets you gain a deeper knowledge of the Cabin Crew role. This course helps you to understand the standards of operations of the Aviation industry and prepare participants to take up challenging roles and responsibilities within the cabin crew and ground staff departments.

Passenger Service Agent Diploma

  • The Aviation Industry
  • Types of Airlines
  • Regulatory Authorities
  • Geography
  • Times & Time Zones
  • Aviation Terminology
  • Theory of Flight
  • Customer Service
  • Ground Handling Agencies
  • Passport & Visas Procedures
  • Exchange Rates
  • Baggage Handling
  • Galileo Session

Cabin Crew Diploma

  • The Aviation Industry
  • Types of Airlines
  • Authorities
  • Geography
  • Airport Codes
  • Times & Time Zones
  • Aviation Terminology
  • Aircraft Familiarization
  • Theory of Flight
  • Customer Service
  • Health & Safety
  • Safety & Emergency Procedures
  • Crew Resource Management
  • Dangerous Goods Handling
  • Uniform Grooming
  • Airport & Ground Procedures
  • Ticketing
  • Catering & Products