Leadership & Strategy · Professional · Corporate
EPSLS
Effective People Skills
Leadership & Strategy
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
EPSLS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the EPSLS Program
Technical ability gets work started, people skills get it finished. The program builds the everyday interpersonal capability that keeps teams working: listening properly, communicating with clarity, handling difficult conversations, giving feedback and building trust across departments. Delivered in-house at the client's premises or live virtual, it leaves participants able to work with colleagues, managers and customers in a way that reduces friction and gets results.
What You Will Learn
- Understand how personal behavior affects working relationships
- Apply active listening in everyday work conversations
- Communicate clearly with different personality styles
- Build trust and rapport across teams
- Handle difficult conversations calmly and directly
- Give and receive feedback without defensiveness
- Resolve interpersonal conflict before it escalates
- Develop assertiveness without damaging working relationships
What you take away
Skills You'll Build
Active listening
Difficult conversations
Conflict resolution
Feedback delivery
Core Topics
Who Is This Program For?
Team leaders
Handle people issues before they grow
Supervisors
Communicate with the team more clearly
Customer facing staff
Keep difficult conversations calm and useful
Technical specialists
Work better with non technical colleagues
Project team members
Reduce friction across departments
New managers
Build working relationships that last
What's Included?
Delivery at your premises or live virtual for your team- Participant workbook, conversation scripts and practice materials
- Role play scenarios drawn from your own workplace
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- How behavior affects other people
- Personal triggers and reactions
- Strengths and blind spots
- Setting a personal improvement goal
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Leadership & Strategy Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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