Sales & Marketing · Professional · Corporate
EPPSM
Etiquette & Protocol Procedures
Sales & Marketing
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
EPPSM
Choose your enrolment option
Tailored delivery for teams.
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Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the EPPSM Program
How an organization receives guests says a great deal about it. The program covers business etiquette, official protocol, precedence and seating, invitations and dress codes, flag and national day practice, hosting meetings and meals, gift customs and cultural expectations across the Gulf and beyond. Delivered in-house at the client's premises or live virtual, it prepares front line and executive support teams to host visitors correctly and confidently.
What You Will Learn
- Understand protocol rules used in official settings
- Apply precedence and seating correctly at events
- Prepare invitations, dress codes and guest lists
- Manage visits, receptions and official meals
- Handle flags, anthems and ceremonial details
- Communicate respectfully across cultures and ranks
- Build a protocol checklist for your organization
- Support the organization at public and official events
What you take away
Skills You'll Build
Business etiquette
Protocol procedures
Guest hosting
Seating precedence
Core Topics
Who Is This Program For?
Executive assistants
Host senior visitors with confidence
Protocol officers
Apply precedence and ceremony correctly
Public relations staff
Represent the organization at official events
Front office teams
Greet and receive guests properly
Government liaison staff
Handle official visits without error
Event coordinators
Get seating and invitations right
What's Included?
Delivery at your premises or live virtual for your team- Protocol checklists, seating plans and invitation templates
- Practice scenarios based on your own visits
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- First impressions and professional presence
- Greetings, introductions and titles
- Business cards and personal space
- Manners in daily office life
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Sales & Marketing Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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