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Leadership & Strategy · Professional · Corporate

HEAPLS

Human Error Analysis & Prevention

Leadership & Strategy

Professional level

10 Modules

40 Topics

Corporate

In-house or live virtual

Certification

Blue Ocean Academy certificate

CORPORATE

HEAPLS

Choose your enrolment option

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Tailored delivery for teams.

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Certified by
Blue Ocean AcademyBlue Ocean Academy

Corporate training terms and scheduling policies apply

About the HEAPLS Program

Most operational failures trace back to conditions that made human error likely, not to careless individuals. The program gives teams a structured way to classify errors, study the tasks and conditions behind them, and design controls that prevent repeats. It covers error types, performance shaping factors, task analysis, error proofing and a just culture approach to reporting. Delivered in-house at the client's premises or live virtual, using the organization's own incident and near miss data.

What You Will Learn

  • Understand how errors, lapses and violations differ
  • Apply task analysis to find error prone steps
  • Evaluate performance shaping factors behind repeated mistakes
  • Design error proofing controls into tasks and equipment
  • Build a reporting culture that surfaces near misses
  • Implement error prevention checks in procedures and handovers
  • Measure the effect of error reduction actions

What you take away

Skills You'll Build

Human error analysis

Task analysis

Error proofing design

Near miss reporting

Core Topics

Human Error Types and CausesPerformance Shaping FactorsTask and Job AnalysisError Prone Conditions at WorkSlips, Lapses and MistakesViolations and Procedural DriftError Proofing and Design ControlsFatigue, Workload and AttentionJust Culture and ReportingError Reduction Program Measurement

Who Is This Program For?

Operations supervisors

Spot error traps before they cause loss

HSE managers

Cut repeat incidents caused by predictable error

Maintenance team leaders

Reduce mistakes during complex maintenance tasks

Quality managers

Trace defects back to task conditions

Process and production engineers

Design tasks that are harder to fail

Training and competence leads

Target training at real error causes

What's Included?

  • Delivery at your site or live virtual for your team
  • Task analysis templates, checklists and a participant workbook
  • Workshops using your own incident and near miss records
  • Blue Ocean Academy certificate of completion for each participant
Blue Ocean Academy

Blue Ocean Academy

Corporate training terms and scheduling policies apply

Course Outline

10 Modules
  • Error as a symptom, not a cause
  • Cost of error across operations
  • Myths about careless workers
  • Scope of an error prevention program

Every participant receives a Blue Ocean Academy certificate of completion

Choose How You Learn

Showcase Your Leadership & Strategy Expertise

Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.

Digital Certificate

Verifiable Credential

Professional Recognition

Cohort Completion Report

Certificate of Achievement

Corporate training

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Human Error Analysis & Prevention (HEAPLS) | Blue Ocean Academy