In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.
In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
Module 1—Understanding the Airport
- Understanding the Airport
- Airport Definition Function
- Customers and Partners
- Airport Management and Operation
- Ownership and Operation
- The Need for Standardisation
- The Airport Business and its Economic Impact
- Airport Master Planning
Module 2—The Airport as an Operational System
- The Airport as an Operational System
- The Airside
- The Terminal Area
- The Landside
- Airport Certification
- The Overall Airport Operation
Module 3—Security
- Civil Aviation Security
- Airport Security
- Aircraft Operator’s Security Program
- Testing, Inspection & Audit
Module 4—Support Services
- Support Services
- On-Site Services
- External Services
Module 5—Airport Issues and Challenges
- Airport Issues and Challenges
- Security Threats
- Economics
- Capacity
- New Aircraft Types
- Sustainable Development
Module 6—The Future of Airports
- The Future of Airports
- Future Technology
- Ownership and Operation