Operational Excellence · Executive · Corporate
LSLTOE
Leadership Skills in Lean Times: Leading with Emotional Intelligence
Operational Excellence
Executive level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
LSLTOE
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the LSLTOE Program
When budgets tighten and headcount does not grow, leaders still have to hold performance and morale together. The program develops emotional intelligence as a practical management skill: self awareness under pressure, regulating reactions, reading the team accurately, handling difficult conversations and keeping people engaged through cost constrained periods. Delivered in-house or live virtual for the client's team, scenarios reflect the organization's real constraints so leaders leave with language and habits they can apply immediately.
What You Will Learn
- Understand emotional intelligence as a leadership capability
- Recognize personal triggers and reactions under pressure
- Apply self regulation techniques in tense situations
- Assess team mood and respond appropriately
- Lead difficult conversations about cost and change
- Build engagement when resources are constrained
- Resolve conflict with empathy and firmness
- Maintain personal energy through demanding periods
What you take away
Skills You'll Build
Self awareness
Emotional regulation
Empathetic listening
Difficult conversations
Core Topics
Who Is This Program For?
Department heads
Hold performance without losing the team
Operations managers
Lead calmly through cost pressure
Senior supervisors
Handle tense conversations with control
Project leaders
Keep teams engaged on constrained projects
Human resources managers
Support leaders through difficult periods
Emerging leaders
Build self awareness before pressure rises
What's Included?
Delivered at your premises or live virtual for your team- Participant workbook with self assessment and conversation guides
- Practice scenarios drawn from your current operating pressures
- Blue Ocean Academy certificate of completion for each participant
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- What emotional intelligence means at work
- Why it matters more in lean times
- Four practical components
- Self assessment of current habits
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Operational Excellence Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
Planning training for your team?
Tell us your team size, location and objectives and an advisor will build a tailored proposal.
