Human Resources · Professional · Corporate
MEPHRM
Managing Employee Performance, Behaviour & Attitudes
Human Resources
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
MEPHRM
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the MEPHRM Program
Performance problems are rarely only about skill. The program gives managers a practical method for setting clear expectations, measuring results fairly, and addressing behavior and attitude issues before they spread through a team. Participants rehearse the conversations most managers avoid. Delivered in-house at the client's premises or live virtual, it leaves supervisors and managers able to run honest performance discussions that improve results and hold up to scrutiny.
What You Will Learn
- Understand what drives performance, behavior and attitude at work
- Set clear expectations and measurable performance standards
- Apply fair and evidence based performance assessment
- Lead feedback conversations that change behavior
- Manage underperformance through a structured improvement process
- Address attitude issues without damaging the team
- Build development plans that close capability gaps
- Measure improvement and document decisions properly
What you take away
Skills You'll Build
Expectation setting
Feedback delivery
Performance coaching
Behavior management
Core Topics
Who Is This Program For?
Line managers
Run fair and confident performance conversations
Team supervisors
Correct behavior issues early and calmly
Human resources professionals
Support managers with a consistent process
Department heads
Raise team output through clear standards
Newly promoted managers
Learn to manage people, not tasks
Project leads
Hold borrowed team members to standards
What's Included?
Delivery at your premises or live virtual for your team- Conversation scenarios based on your policies and roles
- Participant workbook, conversation templates and digital materials
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Skill, will and system factors
- Individual and team influences
- Signs of a performance problem
- The cost of avoiding issues
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Human Resources Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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