Soft Skills · Professional · Corporate
MCNPSS
Mastering Communication, Negotiation & Presentation Skills
Soft Skills
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
MCNPSS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the MCNPSS Program
Most workplace problems are communication problems wearing a different label. The program builds three connected skills: communicating clearly with colleagues and clients, negotiating agreements that hold, and presenting ideas so people act. Participants practice with their own live situations and receive structured feedback. Delivered in-house at the client's premises or live virtual, it gives teams a shared approach to difficult conversations, commercial discussions and internal presentations.
What You Will Learn
- Understand how messages are received and misread
- Apply active listening and questioning techniques
- Communicate clearly in writing and in meetings
- Prepare negotiations around interests rather than positions
- Handle objections and pressure tactics calmly
- Build presentations with a clear structure and message
- Manage nerves, pace and delivery when presenting
- Handle questions and challenge from an audience
What you take away
Skills You'll Build
Active listening
Negotiation planning
Persuasive presenting
Difficult conversations
Core Topics
Who Is This Program For?
Sales and account executives
Negotiate and present with more control
Team leaders and supervisors
Handle difficult conversations without escalation
Project managers
Align stakeholders through clearer communication
Procurement and contracts staff
Prepare negotiations around real interests
Technical specialists
Explain complex work to non specialists
Customer service teams
Resolve issues while protecting the relationship
What's Included?
Delivery at your premises or live virtual for your team- Practice built on your own meetings, deals and presentations
- Participant workbook, negotiation planning templates and digital materials
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Intent, message and interpretation
- Common barriers at work
- Communication styles in a team
- Self assessment and goals
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
Planning training for your team?
Tell us your team size, location and objectives and an advisor will build a tailored proposal.
