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Soft Skills · Professional · Corporate

MPISSS

Mastering Personal & Interpersonal Skills

Soft Skills

Professional level

10 Modules

40 Topics

Corporate

In-house or live virtual

Certification

Blue Ocean Academy certificate

CORPORATE

MPISSS

Choose your enrolment option

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Tailored delivery for teams.

Talk to an Advisor
Certified by
Blue Ocean AcademyBlue Ocean Academy

Corporate training terms and scheduling policies apply

About the MPISSS Program

Technical ability takes people only so far. The program develops the personal and interpersonal skills that decide how well employees work with others: self management, communication, listening, emotional control, assertiveness and collaboration under pressure. Delivered in-house at the client's premises or live virtual, it uses practice and feedback so participants return with habits they can apply in meetings, in email and in everyday conversations with colleagues and customers.

What You Will Learn

  • Understand how personal behavior affects working relationships
  • Build self management habits for time and attention
  • Apply active listening in everyday work conversations
  • Communicate clearly in writing, meetings and presentations
  • Manage emotional reactions in tense situations
  • Develop assertiveness without becoming aggressive or passive
  • Build working relationships across teams and functions
  • Handle disagreement and critical feedback without damaging trust

What you take away

Skills You'll Build

Active listening

Assertive communication

Emotional self control

Personal effectiveness

Core Topics

Self Awareness at WorkPersonal Productivity and FocusActive Listening TechniquesClear Verbal and Written CommunicationEmotional Control Under PressureAssertiveness and BoundariesBuilding Rapport with ColleaguesGiving and Receiving FeedbackCollaboration Across FunctionsManaging Conflict in Conversations

Who Is This Program For?

Office professionals

Work better with colleagues every day

Technical specialists

Explain work clearly to non specialists

Customer facing staff

Handle people calmly under pressure

Team members

Contribute more in meetings and projects

Supervisors

Set expectations without damaging relationships

Administrative staff

Manage competing requests with confidence

What's Included?

  • Delivery at your premises or live virtual for your team
  • Practice and feedback rounds using real workplace situations
  • Participant workbook, communication and planning templates, digital materials
  • Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy

Blue Ocean Academy

Corporate training terms and scheduling policies apply

Course Outline

10 Modules
  • Personality, preference and working style
  • Strengths and derailers under pressure
  • How others experience your behavior
  • Setting personal development goals

Every participant receives a Blue Ocean Academy certificate of completion

Choose How You Learn

Showcase Your Soft Skills Expertise

Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.

Digital Certificate

Verifiable Credential

Professional Recognition

Cohort Completion Report

Certificate of Achievement

Corporate training

Planning training for your team?

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