Soft Skills · Professional · Corporate
MPISSS
Mastering Personal & Interpersonal Skills
Soft Skills
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate

MPISSS
Choose your enrolment option
Tailored delivery for teams.
Talk to an AdvisorCorporate training terms and scheduling policies apply
About the MPISSS Program
Technical ability takes people only so far. The program develops the personal and interpersonal skills that decide how well employees work with others: self management, communication, listening, emotional control, assertiveness and collaboration under pressure. Delivered in-house at the client's premises or live virtual, it uses practice and feedback so participants return with habits they can apply in meetings, in email and in everyday conversations with colleagues and customers.
What You Will Learn
- Understand how personal behavior affects working relationships
- Build self management habits for time and attention
- Apply active listening in everyday work conversations
- Communicate clearly in writing, meetings and presentations
- Manage emotional reactions in tense situations
- Develop assertiveness without becoming aggressive or passive
- Build working relationships across teams and functions
- Handle disagreement and critical feedback without damaging trust
What you take away
Skills You'll Build

Active listening
Assertive communication
Emotional self control
Personal effectiveness
Core Topics
Who Is This Program For?
Office professionals
Work better with colleagues every day
Technical specialists
Explain work clearly to non specialists
Customer facing staff
Handle people calmly under pressure
Team members
Contribute more in meetings and projects
Supervisors
Set expectations without damaging relationships
Administrative staff
Manage competing requests with confidence
What's Included?
Delivery at your premises or live virtual for your team
Practice and feedback rounds using real workplace situations
Participant workbook, communication and planning templates, digital materials
Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Personality, preference and working style
- Strengths and derailers under pressure
- How others experience your behavior
- Setting personal development goals
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report


Corporate training
Planning training for your team?
Tell us your team size, location and objectives and an advisor will build a tailored proposal.
