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Leadership & Strategy · Professional · Corporate

PMCILS

Performance Measurements, Continuous Improvement & Benchmarking

Leadership & Strategy

Professional level

10 Modules

40 Topics

Corporate

In-house or live virtual

Certification

Blue Ocean Academy certificate

CORPORATE

PMCILS

Choose your enrolment option

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Tailored delivery for teams.

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Certified by
Blue Ocean AcademyBlue Ocean Academy

Corporate training terms and scheduling policies apply

About the PMCILS Program

Measurement only helps when the right things are counted and somebody acts on the result. This program links performance measurement, continuous improvement and benchmarking into one working system. Participants build balanced measures for their own function, run improvement cycles on real problems and compare performance against internal and external reference points. Delivered in-house at the client's premises or live virtual, teams leave with a measurement framework and a prioritized improvement plan.

What You Will Learn

  • Design performance measures linked to business objectives
  • Build balanced scorecards for departments and processes
  • Analyze performance data to find real causes
  • Apply continuous improvement cycles to live problems
  • Implement benchmarking against internal and external comparators
  • Evaluate improvement results against baseline performance
  • Manage measurement reporting that drives management action
  • Build a prioritized improvement plan for the function

What you take away

Skills You'll Build

Performance measurement

Scorecard design

Improvement cycles

Benchmarking analysis

Core Topics

Performance Measurement PrinciplesSelecting Meaningful Performance IndicatorsBalanced Scorecard DesignData Collection and ReliabilityPerformance Reporting and DashboardsRoot Cause Analysis MethodsContinuous Improvement CyclesProcess Mapping for ImprovementInternal and External BenchmarkingSustaining Improvement Gains

Who Is This Program For?

Operations managers

Measure what actually drives performance

Quality and improvement teams

Run improvement cycles with better data

Department heads

Report performance that leads to action

Process owners

Find and fix root causes

Business analysts

Build dashboards managers actually use

Planning and strategy teams

Benchmark performance against credible comparators

What's Included?

  • Delivery at your premises or live virtual for your team
  • Measure design worked on your own departmental objectives
  • Participant workbook, scorecard templates and improvement project tools
  • Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy

Blue Ocean Academy

Corporate training terms and scheduling policies apply

Course Outline

10 Modules
  • Measuring activity instead of outcome
  • Too many indicators
  • Data that nobody trusts
  • Reports that produce no action

Every participant receives a Blue Ocean Academy certificate of completion

Choose How You Learn

Showcase Your Leadership & Strategy Expertise

Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.

Digital Certificate

Verifiable Credential

Professional Recognition

Cohort Completion Report

Certificate of Achievement

Corporate training

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