Leadership & Strategy · Professional · Corporate
PMCILS
Performance Measurements, Continuous Improvement & Benchmarking
Leadership & Strategy
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate

PMCILS
Choose your enrolment option
Tailored delivery for teams.
Talk to an AdvisorCorporate training terms and scheduling policies apply
About the PMCILS Program
Measurement only helps when the right things are counted and somebody acts on the result. This program links performance measurement, continuous improvement and benchmarking into one working system. Participants build balanced measures for their own function, run improvement cycles on real problems and compare performance against internal and external reference points. Delivered in-house at the client's premises or live virtual, teams leave with a measurement framework and a prioritized improvement plan.
What You Will Learn
- Design performance measures linked to business objectives
- Build balanced scorecards for departments and processes
- Analyze performance data to find real causes
- Apply continuous improvement cycles to live problems
- Implement benchmarking against internal and external comparators
- Evaluate improvement results against baseline performance
- Manage measurement reporting that drives management action
- Build a prioritized improvement plan for the function
What you take away
Skills You'll Build

Performance measurement
Scorecard design
Improvement cycles
Benchmarking analysis
Core Topics
Who Is This Program For?
Operations managers
Measure what actually drives performance
Quality and improvement teams
Run improvement cycles with better data
Department heads
Report performance that leads to action
Process owners
Find and fix root causes
Business analysts
Build dashboards managers actually use
Planning and strategy teams
Benchmark performance against credible comparators
What's Included?
Delivery at your premises or live virtual for your team
Measure design worked on your own departmental objectives
Participant workbook, scorecard templates and improvement project tools
Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Measuring activity instead of outcome
- Too many indicators
- Data that nobody trusts
- Reports that produce no action
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Leadership & Strategy Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report


Corporate training
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