Operational Excellence · Professional · Corporate
QAQCOE
Quality Assurance & Quality Control using ISO 9001:2015
Operational Excellence
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
QAQCOE
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Tailored delivery for teams.
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Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the QAQCOE Program
Quality assurance builds the system that prevents defects, while quality control checks the output. The program separates the two clearly, then shows how a documented quality management system, process controls, inspection methods and internal audits work together. Delivered in-house at the client's premises or live virtual, it leaves teams able to control key processes, handle nonconformities properly and run internal audits that improve the way work is done.
What You Will Learn
- Understand the difference between assurance and control
- Apply the process approach to daily operations
- Build documented procedures, records and work instructions
- Implement inspection and sampling methods on output
- Analyze quality data using basic statistical tools
- Manage nonconformity, correction and corrective action
- Lead internal quality audits with clear evidence
- Measure customer satisfaction and process performance
What you take away
Skills You'll Build
Process control
Internal auditing
Corrective action
Quality documentation
Core Topics
Who Is This Program For?
Quality managers
Strengthen the quality system end to end
Quality control inspectors
Apply consistent inspection and sampling methods
Production supervisors
Control processes before defects reach customers
Process engineers
Use quality data to improve processes
Internal auditors
Audit against evidence, not opinion
Operations managers
Reduce rework, scrap and customer complaints
What's Included?
Delivery at your premises or live virtual for your quality and production teams- Exercises using your own processes, forms and defect data
- Participant workbook, audit checklist templates and digital materials
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Defining assurance and control
- Prevention versus detection
- Cost of poor quality
- Setting the program agenda
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Operational Excellence Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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