Soft Skills · Professional · Corporate
RDCISS
Results-Driven Communication & Influencing Skills
Soft Skills
Professional level
10 Modules
40 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
RDCISS
Choose your enrolment option
Tailored delivery for teams.
Talk to an Advisor
Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the RDCISS Program
Communication at work has a purpose: a decision, an agreement, a change in behavior. The program focuses on getting results from conversations: setting an outcome before you speak, structuring an argument, using evidence, reading the other side, influencing people you do not manage, negotiating small agreements and following through. Delivered in-house at the client's premises or live virtual, it suits teams that need agreement from others to do their work.
What You Will Learn
- Set a clear outcome before every important conversation
- Structure arguments that hold up to challenge
- Apply evidence and examples that persuade
- Identify the interests behind a stated position
- Build influence with people you do not manage
- Handle objections and pushback without losing ground
- Manage everyday negotiations toward workable agreements
- Measure whether the conversation achieved its purpose
What you take away
Skills You'll Build
Persuasive speaking
Influencing others
Objection handling
Agreement building
Core Topics
Who Is This Program For?
Project managers
Get agreement without formal authority
Sales professionals
Move conversations toward a decision
Team leaders
Bring your team with you
Technical specialists
Make your case to decision makers
Procurement and contracts staff
Negotiate everyday agreements with suppliers
Department managers
Win support from other departments
What's Included?
Delivery at your premises or live virtual for your team- Conversation planning and influence mapping templates
- Practice conversations drawn from your own work
- Certificate of completion issued by Blue Ocean Academy
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Deciding the outcome before you speak
- Information, agreement and action conversations
- Why conversations drift
- Measuring whether you got the result
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Soft Skills Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
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Tell us your team size, location and objectives and an advisor will build a tailored proposal.
