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Sudipta Chatterjee

Sheetal Suraj Murthy

Senior Faculty – IATA Programs | Blue Ocean Academy

Sheetal Suraj Murthy has an experience over 2 decades in the aviation Industry and the FIT Tourism Sector. She has worked in the industry in different job roles and is specifically skilled in reservations and customer service. She has been in the field of training for the last 20 years. She is the IATA-Certified Trainer for IATA Passenger Services Agent (PGSA) and Airport Operations at Blue Ocean Academy. With her expertise and vast knowledge in the field, Sheetal is an expert in guiding the aspiring aviation professionals to understand and implement the best practices in the industry.


  • IATA Certified Passenger Ground Services Agent
  • Certified Medical Tourism Facilitator


  • IATA Airport Operations
  • IATA Passenger Ground Services Agent

Professional Experience

Faculty – UK Aviation at ITI Institute

FIT Tour Specialist- Department Head for FIT tours- Europe, South Africa, Australia, and New Zealand.

Reservations and Customer Service - KLM Royal Dutch Airlines


Advanced Diploma in NLP Coaching- NLP Coaching Academy

Geography in Travel Planning Course from IATA Montreal, Canada

IATA UFTAA Diploma in Travel & Tourism Advanced-Montreal, Canada

IATA/UFTAA Diploma in Travel & Tourism Standard –Geneva, Switzerland

Bachelor of Commerce- Bangalore University, India

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