Shipping and Delivery Policy:
We offer shipping and delivery services for our products to your location. Please read this policy carefully.
Shipping costs will be determined based on the delivery location and the weight of the order. You can find out the shipping cost when placing the order and before making the payment. Shipping cost within the Gulf Cooperation Council (GCC) countries takes 4 to 6 working days and is 100 AED, while shipping to all countries worldwide is 180 AED and takes 10 to 16 working days. Delivery within the UAE is AED 45.
The expected delivery time will be determined upon order completion. The delivery time may vary depending on the delivery location and the shipping company’s services.
Order Confirmation and Shipment Tracking:
After placing your order, you will receive a confirmation email that includes order details and delivery information. You will also receive a shipment tracking number to monitor and track the shipment’s status during transportation.
If there are any issues or delays in delivering your order, please contact customer service for assistance in resolving the problem. Phone number: +97143148500
Changes and Cancellations:
If you wish to make changes or cancel your order after it has been placed, please contact us as soon as possible. There may be restrictions on changing or canceling the order based on the shipment status.