Contract management or contract administration is the management of contracts made with customers, vendors, partners, or employees. The personnel involved in contract administration required to negotiate, support and manage effective contracts are often expensive to train and retain.


  • Contract lifecycle management from contract initiation to contract close-out
  • The processes involved in managing contracts in a professional working environment
  • The customer’s and supplier’s perspective of the process
  • How to manage bids and proposals
  • Relationship management and its importance in achieving successful outcomes
  • Prioritization skills in the commercial environment
  • Basics of cost analysis


  • More knowledge and capability in managing agreements throughout their lifecycle
  • More knowledge and capability in applying tools and techniques of contract management to
  • Build and manage appropriate relationships
  • Manage provider performance during the agreement so that contract outcomes are consistent with expectations
  • Comply with the contract management framework and reduce the impact of uncertainty upon contractual results

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