Operational Excellence · Professional · Corporate
WIFOE
Water Industry Fundamentals
Operational Excellence
Professional level
10 Modules
30 Topics
Corporate
In-house or live virtual
Certification
Blue Ocean Academy certificate
WIFOE
Choose your enrolment option
Tailored delivery for teams.
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Blue Ocean AcademyCorporate training terms and scheduling policies apply
About the WIFOE Program
Water Industry Fundamentals gives teams a clear picture of how water is sourced, treated, distributed, collected and returned to the environment. Participants cover treatment processes, network operation, water quality control, leakage and non revenue water, tariffs and regulation, then relate each topic to their own utility. Delivered in-house at the client's premises or live virtual, the program suits new entrants and support functions across water and wastewater operations.
What You Will Learn
- Understand the water cycle across utility operations
- Recognize treatment stages for drinking water supply
- Map wastewater collection and treatment process steps
- Apply water quality standards in daily work
- Evaluate leakage and non revenue water performance
- Identify tariff, metering and customer service duties
- Assess desalination roles in regional water supply
What you take away
Skills You'll Build
Water treatment basics
Network operation
Water quality control
Leakage reduction
Core Topics
Who Is This Program For?
New water utility staff
Get a fast grounding in operations
Customer service teams
Answer supply and billing questions accurately
Procurement and contracts staff
Buy water services with better understanding
Finance and planning teams
Link water operations to cost drivers
Municipal officers
Oversee water services more effectively
Facilities managers
Manage site water use responsibly
What's Included?
Delivery at your premises or live virtual for your team- Illustrated workbook, process diagrams and glossary
- Group exercises based on your own network and assets
- Blue Ocean Academy certificate of completion for each participant
Blue Ocean Academy
Corporate training terms and scheduling policies apply
Course Outline
- Sector structure and roles
- Regional water challenges
- Utility responsibilities
Every participant receives a Blue Ocean Academy certificate of completion
Choose How You Learn
Showcase Your Operational Excellence Expertise
Every participant receives a Blue Ocean Academy certificate that can be verified by their employer. Corporate clients receive a completion report for the whole cohort.
Digital Certificate
Verifiable Credential
Professional Recognition
Cohort Completion Report
Corporate training
Planning training for your team?
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