IATA Ground Operations Management | Blue Ocean Academy
Latifa Tower, Dubai
United Arab Emirates

IATA Ground Operations Management Course

IATA Ground Operations Management Course is designed for professionals with 2 years of experience across ground handling functions. Upon completion of this course the participants will be able to control and supervise an airline station in a self-handled or outsourced environment.

Our Airport Ground Operations Management Course comes with an Internship Option at Sharjah Airport (Sharjah Aviation)

IATA Ground Operations Management Course Contents:

  • The importance of Operational and Occupational Health and Safety training
  • Managing risk and the components of Emergency Response Plans (ERPs)
  • The use of SGHA contracts and Service Level Agreements
  • Operational standards in the IATA Airport Handling Manual (AHM)
  • The latest trends in passenger/baggage handling and catering

 

IATA Trainer Profile

GANESAN RAJAGOPALAN (Raju) is an IATA Certified Trainer with more than 25 years of Training experience in Aviation Industry. He has worked for Kuwait Airways for 25 years and was awarded best employee award. He has Trained more that 2500 students under various IATA programs and most of his students are country toppers and has passed with distinctions in the IATA Courses namely Cabin Crew, Passenger Ground Services, Foundation in Travel & Tourism, Consultant, Managing Travel Business, Cargo Introductory, Airport Ramp Services, Passenger Ground Services, Ground Operations Management, Revenue Management, Airport Operations,  Amadeus Altea Customer & Flight Management.

 Qualification:

  • Masters in Business Administration (MBA) – Aviation Management
  • Diploma – Senior Airline Management (IATA Montreal, Canada)
  • IATA Diploma – Professional Training (Advanced Trainer in Aviation, Cargo, DGR & Travel)
  • AMADEUS Train The Trainer in Fares & Ticketing
  • AMADEUS Altea Train The Trainer in Customer Management & Flight Management
  • IATA Certified Training Professional (CTP)


Achievements

  •  IATA Premier Circle Member in 2016 (Worldwide Top 10)
  • Trained Dubai Airport Staff on IATA Airport Operations and achieved 100% result
  • Trained staff Abu Dhabi Airport/Sharjah/Dubai airport for IATA Airport Ramp Services and achieved 100% result
  • Chosen to conduct IATA Online Examinations
  • Best Agent Coordinator/Support Kuwait Airways in Feb2005
  • Trained 20 Station Managers of Fly NAS from all over Middle East for IATA Ground Operations Management
    and achieved 90% result with 2 distinctions
  • Trained Majid-Al -Futtaim Staff on IATA Fares & Ticketing and achieved 95% result (Najm cards)
  • Trained staffs from EK/EY/Royal Jet/KQ/9W/CA on Revenue Management and achieved 100% result
  • Trained staffs from GCAA for IATA Air Transport Fundamentals
  • Trained staffs from EMQUEST/SABRE for IATA COUNSULTANT and achieved 100% result
  • Trained more than 100 Students in CTH/VIRGIN ATLANTIC Ticketing Courses on Level 1 & Level 2 and achieved more than 50 distinctions

Download Course Brochure to get more details about the IATA Ground Operations Management Training Course

 

I'll start by giving a brief introduction as to why I decided to come to Dubai. I am extremely passionate about the Aviation Industry, So I wanted to study more about it. So I started looking for good institutes around the world to start my aviation journey. Thats when I found this amazing academy with such an amazing staff. Initially I had enrolled only for one Certification which was for Airport Ground Operations Management. By the time I had completed that course, I was completely convinced that this was what I wanted to do all my life. So I continued to do more courses under the wonderful guidance of Raju Sir and others in the academy. And before I knew it, I had completed my IATA Airport Operations Foundations Diploma. It has been a great journey from the beginning till now. Mr. Raju is one of the very few trainers who give their heart and soul to teaching and making sure that every single student under him will prosper in every step.
Karthik Satish Rao
It’s my honour and pleasure to write about Sir Raju, who is an inspiring teacher. He conveys his depth of knowledge in creative and engaging ways to motivate his students. Recently I have completed CILT Level 2 and the knowledge of Sir Raju during my course was excellent and content was delivered in interesting and relevant ways. I am deeply appreciative of his efforts and support. Sir Raju has my highest recommendation as an IATA & Supply Chain instructor, and I look forward to learning more about the accomplishments that lie in his professional future.
Muhammad Zuhair Ali
I have done two courses with Blue Ocean Academy 1 Revenue Management 2 Altea Customer Management The Trainer did a great job teaching me what I needed to know in order to became a sound professional. My success is due to your support and mentorship. I appreciate you so much and value everything I have learned from Blue Ocean Academy. I am completely satisfied by two course which have done through Blue Ocean Academy. Thanks and Regards Ershad Ali South African Airways  
Ershad Ali
I recently completed my Airline revenue management course with Mr. Raju and it was a good experience. All the modules were explained in detail with practical examples. There were repeated examinations conducted which helped a lot throughout the course. The staff was helpful in many ways and special thanks to Mr. Raju for his guidance through his personal experience in the aviation industry. Thanks & Regards, Lonilla Lobo Sales Support Amadeus Gulf
Lonilla Lobo
FB Twitter G+ LinkedIn YouTube Pinterest