IATA Ground Operations Management | Blue Ocean Academy
Latifa Tower, Dubai
United Arab Emirates

IATA Ground Operations Management Course

IATA Ground Operations Management Course is designed for professionals with 2 years of experience across ground handling functions. Upon completion of this course the participants will be able to control and supervise an airline station in a self-handled or outsourced environment.

 

IATA Ground Operations Management Course Contents:

  • The importance of Operational and Occupational Health and Safety training
  • Managing risk and the components of Emergency Response Plans (ERPs)
  • The use of SGHA contracts and Service Level Agreements
  • Operational standards in the IATA Airport Handling Manual (AHM)
  • The latest trends in passenger/baggage handling and catering

 

IATA Trainer Profile

GANESAN RAJAGOPALAN (Raju) is an IATA Certified Trainer with more than 25 years of Training experience in Aviation Industry. He has worked for Kuwait Airways for 25 years and was awarded best employee award. He has Trained more that 2500 students under various IATA programs and most of his students are country toppers and has passed with distinctions in the IATA Courses namely Cabin Crew, Passenger Ground Services, Foundation in Travel & Tourism, Consultant, Managing Travel Business, Cargo Introductory, Airport Ramp Services, Passenger Ground Services, Ground Operations Management, Revenue Management, Airport Operations,  Amadeus Altea Customer & Flight Management.

 Qualification:

  • Masters in Business Administration (MBA) – Aviation Management
  • Diploma – Senior Airline Management (IATA Montreal, Canada)
  • IATA Diploma – Professional Training (Advanced Trainer in Aviation, Cargo, DGR & Travel)
  • AMADEUS Train The Trainer in Fares & Ticketing
  • AMADEUS Altea Train The Trainer in Customer Management & Flight Management
  • IATA Certified Training Professional (CTP)


Achievements

  •  IATA Premier Circle Member in 2016 (Worldwide Top 10)
  • Trained Dubai Airport Staff on IATA Airport Operations and achieved 100% result
  • Trained staff Abu Dhabi Airport/Sharjah/Dubai airport for IATA Airport Ramp Services and achieved 100% result
  • Chosen to conduct IATA Online Examinations
  • Best Agent Coordinator/Support Kuwait Airways in Feb2005
  • Trained 20 Station Managers of Fly NAS from all over Middle East for IATA Ground Operations Management
    and achieved 90% result with 2 distinctions
  • Trained Majid-Al -Futtaim Staff on IATA Fares & Ticketing and achieved 95% result (Najm cards)
  • Trained staffs from EK/EY/Royal Jet/KQ/9W/CA on Revenue Management and achieved 100% result
  • Trained staffs from GCAA for IATA Air Transport Fundamentals
  • Trained staffs from EMQUEST/SABRE for IATA COUNSULTANT and achieved 100% result
  • Trained more than 100 Students in CTH/VIRGIN ATLANTIC Ticketing Courses on Level 1 & Level 2 and achieved more than 50 distinctions

Download Course Brochure to get more details about the IATA Ground Operations Management Training Course

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