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Administration Courses

What separates excellent office managers from whatever remains of the group? What does it take to be a star office manager? This course gives basic and top to bottom handy strategies that will empower you to exceed expectations at your work environment.
In this course, you will learn multi-disciplinary accepted procedures, for example, how to be a superior business journalist and an ace communicator. This course likewise concentrates on the significance of giving extraordinary inward and outer client benefit and the effect of doing this.

In addition, you will completely have the opportunity to talk about the impacts of worry at the working environment and approaches to swing worry to favorable position. You will likewise figure out how acing your viable utilization of time will unavoidably improve your profitability and lower your feeling of anxiety. Another subject you will dig into is sorting out and running a successful and expert gathering. At long last, you will learn in detail, how you can enhance your telephonic skills.

Course Outline

Module 1: Organizational Skills 
  • Understanding the Organization
  • Organizational Structure
  • Vision, Mission and Values
  • Team Management
  • Customer Service
Module 2: Business Communication
  • Body Language
  • Active Listening
  • Cross Cultural Communication
Module 3: Interpersonal Skills
  • Personality Development
  • Negotiation Skills
  • Time Management
  • Stress Management
  • Self-Motivation
Module 4: Business Etiquette
Module 5: Telephone Etiquette
Module 6: Travel Arrangements, Events and Meeting Management
Module 7: Business Correspondence
Module 8: File and Stock Management
Module 9: Basic Accounting
Module 10: Computer Skills
Module 11: Leadership and Human Resource Management Skills