Office Management · Executive · ACI

COM

Certified Office Manager

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Office Management

Executive level

46 Hours

7 Modules

Live

Instructor-Led Training

Certification

Earn an ACI Credential

EXECUTIVE

COM

Choose your enrolment option

Select Batch

*Note: Please select your preferred batch to confirm your enrolment.

What's included

Live learning led by industry experts
Real-world cases, discussions, and hands-on application
Practical tools, resources, and templates for immediate use
Verifiable certification recognizing demonstrated proficiency

Select a batch to continue.

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Certified by

American Certification Institute

Certification terms and policies apply

About the COM Certification

The Certified Office Manager (COM) certification from ACI provides the knowledge and practical skills required to oversee office operations, coordinate administrative functions, and enhance organizational effectiveness in dynamic business environments.

What You Will Learn

Advanced office management and administration practices.
Leadership and team coordination skills.
Professional business communication techniques.
Customer service and stakeholder management.
Productivity improvement and workplace efficiency strategies.
Business etiquette and professional conduct.
Event, travel, and office coordination.
Negotiation and influencing skills.

What you take away

Skills You'll Build

Office Management and Administration

Leadership and Team Coordination

Business Communication

Stakeholder Relationship Management

Core Topics

Front Office OperationsCustomer Relationship ManagementLeadership and Team ManagementProductivity and Performance ManagementExecutive and Senior Management SupportTime Management and PrioritizationAdministrative CoordinationNegotiation and Influencing SkillsCustomer Service ExcellenceProductivity and Performance Improvement

Who Is This Course For?

Administrative professionals

Manage office operations, budgets and suppliers professionally

Office managers

Lead office teams and administration

Executive assistants

Support executives with diaries, meetings and priorities

Coordinators

Coordinate office activities and events smoothly

Office administrators

Run efficient records, filing and office administration

Personal assistants

Manage executive priorities with confidence

What's Included?

Live sessions with practitioner trainers
Digital study resources and templates
Knowledge checks and practice assessments
The fee includes course, examination and certification fees

American Certification Institute

Certification terms and policies apply

Course Outline

16 Modules46 hoursSelf-pacedLive

The Evolving Role of the Office Manager
Core Functions and Responsibilities
Competencies and the Professional Skill Set
The Office Manager as Organisational Linchpin

Complete the professional assessment to earn the COM credential

Choose How You Learn

Showcase Your Office Management Expertise

Every Blue Ocean credential is issued digitally, can be verified by employers, and carries the name of the certifying body on the certificate. Add it to your professional profile the day you pass.