Who Should Attend?

The course is suitable for all salespeople where ‘the close’ is the final, and key part, of the sales process. It will benefit even experienced salespeople who want to improve their approach, and their overall sales performance. Without ‘the close’ there is no business! This course is for all involved in sales who need that ‘extra edge’ to ‘close the deal!’

Course Objectives

  • To enhance techniques to close sales and gain commitment
  • To develop sales skills
  • To create your own closing style
  • To improve your overall sales performance

Programme Content

  • How To Gain Customer Commitment Throughout The Sales Process
  • Prerequisites To Closing A Sale
  • Identifying Opportunities To Close
  • When To Close
  • Identifying And Understanding Your Normal Closing Style
  • Gaining Commitment With Different Customer Types
  • Closing Techniques
  • Buying Signals – Verbal And Non-Verbal
  • Trial Closing
  • Aiding The Decision-Making Process
  • Overcoming Objections
  • Techniques To Use To Gain Commitment
  • Using The Follow-Up Call To Close The Sale
  • Your Future Action Plan