About the Program:
This program intends to improve the ability of a manager to create impactful communication channels and improve his ability to convey his thoughts and objectives in a clear, cohesive and influencing manner
WHO should attend:
Open to all professionals, Retail Managers, Store Managers, Business Managers, Sales Managers, HR Managers, Finance managers, Operations Managers, Warehouse and Logistics Managers
Course Objectives:
- How to communicate with influence in complex business organizations
- What is the mindset structuring required to break barriers in communication and perceptions?
- Understanding perspectives and intentions and aligning them to deliver value for objectives
- Communicating to collaborate and safeguard interests of all stakeholders
- Communicating effectively to lead and guide people
- Influence through logic and empathy and trust
- Influence and align business and individual motives
- Non-Verbal Cues & Body Language to align interests
- Communicate in all modes effectively
What you will gain:
- Know How to improve acceptance as a manager of people and objectives
- Know How to prepare and present matters that create business impact
- Convey a position of strength and mastery of situation
- Manage expectations and multiple viewpoint perspective of management
Course Outline / Program Content:
| Module-wise | Learning Journey _Description | Day of Roll Out |
| Welcome
Note |
Program Introduction & Participant Welcome | Day 1 |
| Module1 | Understanding Basics of Structuring of content, intent, motives and audience
Mindset structuring Understanding your communication style |
Day 1 |
| Module 2 | Setting Objectives
Safeguarding interests and objectives of stakeholders Improving acceptance of stakeholders |
Day 1 |
| Module 3 | Using Communication to Lead, Guide, Direct, Coach, Discuss, Collaborate
Different situations and application of impactful communication |
Day 1 |
| Module 4 | Engaging in powerful conversation through logic and empathy
Impact of Listening and Summarizing |
Day 2 |
| Module 5 | Influencing Behaviors and Using Force Field Analysis to convince | Day 2 |
| Module 6 | Setting Examples and Role Plays
Using Tact and Diplomacy |
Day 2 |