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Communication and Interpersonal Skills

Communication skills involve your ability to take an idea or set of instructions and convey them to your audience in a manner that is comprehensible. Interpersonal skills refer to the ability of a manager to communicate with and understand his team.

Course Objective: 

  • To set clear guidelines for effective communication
  • To consider the role of effective interpersonal skills in the multi-cultural workplace of the Gulf
  • Identify and Analyze Communication Styles and Practice Appropriate

Course Outcome: 

  • To understand different behavioral styles and learn to modify your behavior to achieve best results
  • To understand how to give and receive constructive feedback as a way to build better relationships
  • To demonstrate assertive behavior
  • Motivate and Influence Others to Work Cooperatively Toward Achieving Organizational & Team Goals