Corporate Training
Assertiveness Skills (& Dealing With Difficult Situations)
Categories: Face-2-Face
Assertiveness Skills (& Dealing With Difficult Situations)
Categories: Face-2-Face
- Overview
- Course Outline
- Association
Course Objective
- Build assertiveness skills to express thoughts, feelings, and needs effectively.
- Learn to handle difficult or challenging situations with confidence and composure.
- Advance communication skills, including active listening and effective feedback.
- Improve your ability to resolve conflicts
- Enhance self-confidence and self-esteem in professional interactions.
Course Outline
Module 1: Overview of Assertiveness and Workplace Communication
Module 2: Better Understanding of Assertiveness Techniques
Module 3: Strategies to Deal with Difficulties
Module 4: More about Active Listening and Feedbacks
Module 5: Learning about Different Behavioural Styles
- Overview
- Course Outline
Course Objective
- Build assertiveness skills to express thoughts, feelings, and needs effectively.
- Learn to handle difficult or challenging situations with confidence and composure.
- Advance communication skills, including active listening and effective feedback.
- Improve your ability to resolve conflicts
- Enhance self-confidence and self-esteem in professional interactions.
Course Outline
Module 1: Overview of Assertiveness and Workplace Communication
Module 2: Better Understanding of Assertiveness Techniques
Module 3: Strategies to Deal with Difficulties
Module 4: More about Active Listening and Feedbacks
Module 5: Learning about Different Behavioural Styles
- Overview
Course Objective
- Build assertiveness skills to express thoughts, feelings, and needs effectively.
- Learn to handle difficult or challenging situations with confidence and composure.
- Advance communication skills, including active listening and effective feedback.
- Improve your ability to resolve conflicts
- Enhance self-confidence and self-esteem in professional interactions.
- Course Outline
Course Outline
Module 1: Overview of Assertiveness and Workplace Communication
Module 2: Better Understanding of Assertiveness Techniques
Module 3: Strategies to Deal with Difficulties
Module 4: More about Active Listening and Feedbacks
Module 5: Learning about Different Behavioural Styles
- Association