Corporate Training
Blue Ocean offers a wide array of bespoke corporate training solutions for organizations to enable their employees to become specialists in their industry. We offer over 600+ corporate training programs catering to a wide range of industries across government, semi-government and private organizations. The courses are designed to deliver strategic insights and learning for building high potential teams that can drive actionable strategies for their organizations. Our corporate programs are flexible and can be tailored to suit customers’ specific needs, helping teams unleash their maximum potential for organizational benefits.
Assertiveness Skills (& Dealing With Difficult Situations)
Categories: Face-2-Face
Assertiveness Skills (& Dealing With Difficult Situations)
Categories: Face-2-Face
Course Objective
- Build assertiveness skills to express thoughts, feelings, and needs effectively.
- Learn to handle difficult or challenging situations with confidence and composure.
- Advance communication skills, including active listening and effective feedback.
- Improve your ability to resolve conflicts
- Enhance self-confidence and self-esteem in professional interactions.
Course Outline
Module 1: Overview of Assertiveness and Workplace Communication
Module 2: Better Understanding of Assertiveness Techniques
Module 3: Strategies to Deal with Difficulties
Module 4: More about Active Listening and Feedbacks
Module 5: Learning about Different Behavioural Styles
Course Objective
- Build assertiveness skills to express thoughts, feelings, and needs effectively.
- Learn to handle difficult or challenging situations with confidence and composure.
- Advance communication skills, including active listening and effective feedback.
- Improve your ability to resolve conflicts
- Enhance self-confidence and self-esteem in professional interactions.
Course Outline
Module 1: Overview of Assertiveness and Workplace Communication
Module 2: Better Understanding of Assertiveness Techniques
Module 3: Strategies to Deal with Difficulties
Module 4: More about Active Listening and Feedbacks
Module 5: Learning about Different Behavioural Styles