Emotional Intelligence

Course Introduction

Emotional intelligence, also called EQ, is a person’s ability to manage emotions and relationships. It is an important factor in personal, professional and organizational success. EQ is your power to get along with others by understanding and managing emotions.  When you start thinking from the perspective of others, that will eventually lead to success.

Course Objective

• Get an overview of emotional intelligence
• Learn about the relationship between emotional and physical health
• Learn techniques to understand and use the role of emotional intelligence in the workplace
• Gather an understanding of different emotions and the management of the same
• Learn how to distinguish between optimism and pessimism
• Validate emotions in others