Quality-Management

Quality Management

Quality Management training offers insights into the right set of tools and approaches for reducing waste and improving processes and quality. Apply Lean Six Sigma Green Belt, Lean Six Sigma Black Belt certification techniques to help your organization stay agile and flexible and secure profitability.

LSSGB – LSSBB

Categories:

Course Fees:

د.إ10,800.00

LSSGB – LSSBB

Categories:

Course Fee

د.إ10,800.00

Course Methodology

The Lean Six Sigma Green Belt certification program utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.

Course Objectives

Upon completing the Lean Six Sigma Green Belt, participants will be able to:

  • Gain an in-depth understanding of quality improvement methodology.
  • Adopt a process-centric approach to streamline operations.
  • Analyze the flaws in existing processes and rectify the same.
  • Develop problem-solving skills to address the issues identified in the initial phase.
  • Reduce wastage of resources in the process.
  • Take data-driven decisions to improve the processes.
  • Eliminate errors and reduce variations in the processes to increase the success of the project.
  • Manage stakeholders effectively to meet organizational goals.

Target Audience

Lean Six Sigma Green Belt is designed for professionals functioning across varied sectors who aspire to be involved in process improvement such as business heads, business analysts, engineers, quality professionals, IT professionals, project managers and advisors.

Target Competencies

  • Analytical Skills
  • Problem- Solving skill
  • Process Mapping
  • Error Proofing
  • Process- Improvement
  • Leadership Skills
  • Analytical Skills
  • Problem- Solving skills
  • Process Mapping
  • Error Proofing
  • Process- Improvement

LSSGB – Course Outline 

The Lean Six Sigma Green Belt Certification is a globally acclaimed credential that combines the principles of ‘Lean’ and ‘Six Sigma’ to drive and lead strategic projects in improving processes, aligning with profitability goals.

 

Module 1: Introduction to Lean & Six Sigma

  • Introduction to Quality
  • Introduction to Lean
  • Principles of Lean
  • The 3 Ms
  • Introduction to Six Sigma
  • Evolution of Lean Six Sigma as an integrated approach
  • How does Lean Six Sigma align with organisation goals?
  • Overview of 5 Phased DMAIC Methodology
  • Roles and Responsibilities in a Lean Six Sigma Project

Module 2: Define Phase

  • Identifying a potential Lean Six Sigma Project
  • Validating if a project is suitable
  • for the LSS Methodology
  • Components of a Process
  • Develop COPIS/ SIPOC
  • Process to Gather VoC
  • Kano Model for VoC
  • Translate VoC to CTQs
  • Develop Project Charter
  • Analyse Project Stakeholders

Module 3: Measure Phase

  • Sources of Information – Process Door & Data Door
  • Importance of Understanding As-is Process
  • Value Stream Mapping
  • Takt Time
  • Types of Data
  • 5 Step Data Gathering Approach
  • What to measure: Input, Process, Output Measures
  • How much data to collect: Sample size calculation
  • Data Measurement Plan
  • Validate Measurements
  • Collect Data
  • Calculate Baseline Performance: DPMO, Sigma Score

Module 4: Analyze Phase

  • Establish Cause and Effect Relationship
  • Introduction to Process Analysis & Data Analysis
  • Key Focus Areas in Process Analysis
  • Techniques for Process Analysis
    • ESCAP Analysis
    • The Eight Wastes
  • Techniques for Data Analysis
    • Stratification
    • Pareto
  • Identify potential root cause(s)
    • Fishbone/Cause & Effect/Ishikawa diagram
    • Control impact matrix
    • 5 Why
  • Validate potential root causes

Module 5: Improve Phase

  • Develop Potential Solutions
    • Preparation for Brainstorming
    • Brainstorming Techniques
  • Prioritise Solutions
  • Prioritisation Techniques
  • Design Go to Process
  • Kaizen
  • Kanban
  • 5S
  • Poka Yoke
  • Cellular Design
  • Validate potential solutions with pilot
  • Correct / Re-evaluate potential solution
  • Update policies, process flows and procedures
  • Train staff
  • Implement validated solutions

Module 6: Control Phase

  • Develop Hand-over Plan
  • Process Management Plan
  • Complete Hand-over to Process Owner
  • Obtain sign-off on Project Benefits
  • Close Project

LSSBB – Course Outline 

Lean Six Sigma Black Belt is the highest and the most sought-after six sigma certification program that combines ‘lean’ and ‘six sigma’ principles which equips individuals with the leadership skills required to lead projects, oversee process improvement and keep team members on track to meet goals and deadlines.

 

Module 1: Introduction to Statistics and Estimation

  • Introduction to Statistics
  • Measures of Central Tendency and Dispersion
  • Types of variation
  • Normal Distribution
  • Introduction to six sigma
  • Characteristics of normal distribution
  • Control limits ad specification limits
  • Normal Distribution versus standard normal distribution
  • Areas and Probabilities in a Normal Curve
  • Probabilities of defects – Intro to z – Value
  • Empirical Cumulative Distribution Function
  • Estimation – Graphical Summary

Module 2: Data Visualization Tools

  • Normal probability plot
  • Visualizing data with single variable
  • Histogram
    • Box Plot
    • Pie Chart
    • Bar Chart
  • Visualizing Data with Two Variables
    • Scatterplot
    • Box Plot with Groups
    • Transposed Box Plot
    • Stacked Bar Graph

Module 3: Hypothesis Testing

  • Root Cause Validation Using Statistical Thinking
  • Introduction to Hypothesis Testing
  • Understanding Null/ Alternate Hypothesis & p-Value
  • Steps to Perform Hypothesis Testing
  • Types of Hypothesis Tests & Processes
    • 1 Sample z – Test
    • 1 Sample T-Test
    • ANNOVA
    • 2 – Sample Test
    • Kruskal Wallis Test
    • Linear Regression
    • Logistic Regression
    • Chi-Square Analysis
  • Overview of Design of Experiments

Module 4: Control Charts

  • Introduction to Statistical Process Control
  • Common Cause Versus Special Cause
  • Components of a Control Chart
  • Rational Sub-Grouping
  • Types of Control Charts
  • I-MR Chart
  • X-Bar R Chart
  • P Chart
  • NP Chart
  • U Chart
  • C Chart

ACI, American Certification InstituteThe American Certification Institute (ACI) is an international professional certification body that offers training, testing and certification issuance for a varied range of business-related programs. Blue Ocean Academy is associated with the US-based American Certification Institute to offer Six Sigma certification courses in the UAE, India and other GCC countries.

Course Methodology

The Lean Six Sigma Green Belt certification program utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.

Course Objectives

Upon completing the Lean Six Sigma Green Belt, participants will be able to:

  • Gain an in-depth understanding of quality improvement methodology.
  • Adopt a process-centric approach to streamline operations.
  • Analyze the flaws in existing processes and rectify the same.
  • Develop problem-solving skills to address the issues identified in the initial phase.
  • Reduce wastage of resources in the process.
  • Take data-driven decisions to improve the processes.
  • Eliminate errors and reduce variations in the processes to increase the success of the project.
  • Manage stakeholders effectively to meet organizational goals.

Target Audience

Lean Six Sigma Green Belt is designed for professionals functioning across varied sectors who aspire to be involved in process improvement such as business heads, business analysts, engineers, quality professionals, IT professionals, project managers and advisors.

Target Competencies

  • Analytical Skills
  • Problem- Solving skill
  • Process Mapping
  • Error Proofing
  • Process- Improvement
  • Leadership Skills
  • Analytical Skills
  • Problem- Solving skills
  • Process Mapping
  • Error Proofing
  • Process- Improvement

LSSGB – Course Outline 

The Lean Six Sigma Green Belt Certification is a globally acclaimed credential that combines the principles of ‘Lean’ and ‘Six Sigma’ to drive and lead strategic projects in improving processes, aligning with profitability goals.

 

Module 1: Introduction to Lean & Six Sigma

  • Introduction to Quality
  • Introduction to Lean
  • Principles of Lean
  • The 3 Ms
  • Introduction to Six Sigma
  • Evolution of Lean Six Sigma as an integrated approach
  • How does Lean Six Sigma align with organisation goals?
  • Overview of 5 Phased DMAIC Methodology
  • Roles and Responsibilities in a Lean Six Sigma Project

Module 2: Define Phase

  • Identifying a potential Lean Six Sigma Project
  • Validating if a project is suitable
  • for the LSS Methodology
  • Components of a Process
  • Develop COPIS/ SIPOC
  • Process to Gather VoC
  • Kano Model for VoC
  • Translate VoC to CTQs
  • Develop Project Charter
  • Analyse Project Stakeholders

Module 3: Measure Phase

  • Sources of Information – Process Door & Data Door
  • Importance of Understanding As-is Process
  • Value Stream Mapping
  • Takt Time
  • Types of Data
  • 5 Step Data Gathering Approach
  • What to measure: Input, Process, Output Measures
  • How much data to collect: Sample size calculation
  • Data Measurement Plan
  • Validate Measurements
  • Collect Data
  • Calculate Baseline Performance: DPMO, Sigma Score

Module 4: Analyze Phase

  • Establish Cause and Effect Relationship
  • Introduction to Process Analysis & Data Analysis
  • Key Focus Areas in Process Analysis
  • Techniques for Process Analysis
    • ESCAP Analysis
    • The Eight Wastes
  • Techniques for Data Analysis
    • Stratification
    • Pareto
  • Identify potential root cause(s)
    • Fishbone/Cause & Effect/Ishikawa diagram
    • Control impact matrix
    • 5 Why
  • Validate potential root causes

Module 5: Improve Phase

  • Develop Potential Solutions
    • Preparation for Brainstorming
    • Brainstorming Techniques
  • Prioritise Solutions
  • Prioritisation Techniques
  • Design Go to Process
  • Kaizen
  • Kanban
  • 5S
  • Poka Yoke
  • Cellular Design
  • Validate potential solutions with pilot
  • Correct / Re-evaluate potential solution
  • Update policies, process flows and procedures
  • Train staff
  • Implement validated solutions

Module 6: Control Phase

  • Develop Hand-over Plan
  • Process Management Plan
  • Complete Hand-over to Process Owner
  • Obtain sign-off on Project Benefits
  • Close Project

LSSBB – Course Outline 

Lean Six Sigma Black Belt is the highest and the most sought-after six sigma certification program that combines ‘lean’ and ‘six sigma’ principles which equips individuals with the leadership skills required to lead projects, oversee process improvement and keep team members on track to meet goals and deadlines.

 

Module 1: Introduction to Statistics and Estimation

  • Introduction to Statistics
  • Measures of Central Tendency and Dispersion
  • Types of variation
  • Normal Distribution
  • Introduction to six sigma
  • Characteristics of normal distribution
  • Control limits ad specification limits
  • Normal Distribution versus standard normal distribution
  • Areas and Probabilities in a Normal Curve
  • Probabilities of defects – Intro to z – Value
  • Empirical Cumulative Distribution Function
  • Estimation – Graphical Summary

Module 2: Data Visualization Tools

  • Normal probability plot
  • Visualizing data with single variable
  • Histogram
    • Box Plot
    • Pie Chart
    • Bar Chart
  • Visualizing Data with Two Variables
    • Scatterplot
    • Box Plot with Groups
    • Transposed Box Plot
    • Stacked Bar Graph

Module 3: Hypothesis Testing

  • Root Cause Validation Using Statistical Thinking
  • Introduction to Hypothesis Testing
  • Understanding Null/ Alternate Hypothesis & p-Value
  • Steps to Perform Hypothesis Testing
  • Types of Hypothesis Tests & Processes
    • 1 Sample z – Test
    • 1 Sample T-Test
    • ANNOVA
    • 2 – Sample Test
    • Kruskal Wallis Test
    • Linear Regression
    • Logistic Regression
    • Chi-Square Analysis
  • Overview of Design of Experiments

Module 4: Control Charts

  • Introduction to Statistical Process Control
  • Common Cause Versus Special Cause
  • Components of a Control Chart
  • Rational Sub-Grouping
  • Types of Control Charts
  • I-MR Chart
  • X-Bar R Chart
  • P Chart
  • NP Chart
  • U Chart
  • C Chart

ACI, American Certification InstituteThe American Certification Institute (ACI) is an international professional certification body that offers training, testing and certification issuance for a varied range of business-related programs. Blue Ocean Academy is associated with the US-based American Certification Institute to offer Six Sigma certification courses in the UAE, India and other GCC countries.