Cultural Awareness Course

Cultural Awareness Course Outline

Introduction To Cultural Awareness

  • Why is it important?
  • Common challenges that workplaces face
  • Are you culturally aware?

Understanding Values

  • What does culture mean?
  • What are values?
  • Improve the awareness of cultural values and how these compare with people from other cultures
  • Understanding the world according to others

Relationship Building

  • How to build up effective networks and relationships with others
  • To provide tips, techniques and strategies to understand and adopt business and social etiquette
  • How to handle questions during negotiations, sales and presentations in a multi-cultural context
  • How to encourage non-native speakers to communicate more effectively


  • How to communicate effectively and how to overcome language barriers
  • Techniques and strategies to improve the understanding of organisational and cultural differences
  • Looking at how teams operate from other cultural perspectives – how meetings are run, the role of a manager, effective and preferred methods of communication etc
  • How to effectively negotiate with people from different cultures

Personal Action Planning

  • Developing a plan action – what will it take?
  • What are you going to start doing?
  • What are you going to stop doing?
  • What are you going to do more of?
  • What are you going to do less of?