Explore the world of tourism with an IATA Diploma

The program is designed for those youngsters who wish to have a career in the travel industry and it provides them the opportunities to work as executives, officers and agents for airline, airports, travel agents and ground handling agencies.

The program will enable them to acquire essential skills to work in the travel industry and become an effective travel professional by providing advice on flights, accommodation and tour products.

It will improve their customer service skills and will also provide an opportunity to learn the global distribution system for creating airline reservations.

Upon completion of the course, they will have the skills to :

• Advisecustomers on passport and visa requirements, as well as on travel insurance options
• Interpret standard industry codes to plan and reserve travel itineraries
• Sell rail travel, car rental, hotel accommodation and pre-packaged tours
• Provide good customer service and retain customer loyalty
• Use the Global Distribution System to make reservations and issue travel documents