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IATA Cabin Crew Training Course in Dubai

IATA Cabin Crew Course is ideal for young professionals looking to get a head start in the aviation industry, Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the cabin crew professionals also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with aviation industry regulations.


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Course Outline: 

Introduction to the airline industry

  • Overview of the airline industry
  • Regulatory context of the airline industry
  • Organizational structures in airlines

Air transport and flight operation

  • Airport and passenger processing
  • Flight operation
  • The aircraft cabin
  • Theory of flight and altitude physiology

Crew responsibilities and cooperation

  • Organizational structure on board the aircraft
  • Communication on board the aircraft
  • Cabin crew duties in normal operations

Managing abnormal and emergency situation

  • Perspective on air transportation safety
  • Turbulence and cabin decompression
  • Firefighting and smoke removal
  • Emergency landing and evacuation

Medical emergencies on board the aircraft

  • Medical emergency equipment on board the aircraft
  • Performing CPR, AED and Heimlich maneuver
  • Flight and cabin crew incapacitation

Dangerous goods

  • Air transportation of dangerous goods
  • Handling dangerous goods in the aircraft cabin

Aviation security

  • Coordinated efforts to increase aviation security
  • Unruly passengers as a threat to aviation security
  • Unlawful interference

Customer service and interaction with passengers

  • Creating a customer service environment
  • Serving passengers with additional needs
  • Managing unruly or drunken passengers

Airline catering and onboard retail services

  • Organization of airline catering
  • Serving meals on board the aircraft
  • Onboard retail services

Cabin crew professional development

  • The cabin crew profession and life style choices
  • Cabin crew professional development

Download Course Brochure



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