Course Overview:
This 5-day course is designed for current and aspiring supervisors who want to enhance their leadership and management skills. The course focuses on developing key competencies that supervisors need to effectively lead teams, improve performance, and navigate organizational challenges. Participants will engage in interactive lectures, hands-on activities, case studies, and role-playing exercises to build the skills and confidence needed to successfully manage teams and drive organizational success.
Course Duration:
5 Days (8 hours per day)
Course Format:
- Interactive Lectures on leadership and management principles
- Group Discussions and Case Studies to analyze real-world situations
- Role-Playing Exercises to practice leadership and management skills
- Self-Reflection and Feedback sessions to track progress and improvement
- Assessments: Daily quizzes, practical assignments, and final presentation
Detailed Course Breakdown
Day 1: Introduction to Leadership and the Role of a Supervisor
Objectives:
- Understand the key responsibilities of a supervisor.
- Explore the differences between leadership and management.
- Assess personal leadership strengths and areas for improvement.
Content:
- The role of a supervisor in modern organizations.
- Key responsibilities of supervisors: Leading, managing performance, and supporting employees.
- Leadership vs. management: Defining roles and the importance of both.
- Supervisory skills required for effective leadership.
Activities:
- Icebreaker activity: “What type of leader are you?”
- Group discussion: Common challenges faced by supervisors and strategies to overcome them.
- Self-assessment: Identifying leadership strengths and areas for growth.
Assessment:
- Self-assessment on leadership skills.
- Group discussion reflection: Leadership challenges and solutions.
Day 2: Effective Communication and Interpersonal Skills
Objectives:
- Develop strong communication skills for leadership.
- Learn how to motivate, coach, and engage team members effectively.
- Build stronger interpersonal relationships with team members.
Content:
- Effective communication strategies for supervisors: Listening, feedback, and clear messaging.
- The importance of body language, tone, and emotional intelligence in communication.
- Techniques for motivating and coaching team members.
- Managing different personality types and fostering team collaboration.
Activities:
- Role-play: Delivering feedback and having difficult conversations with team members.
- Group exercise: Practicing active listening and giving constructive feedback.
- Discussion: Overcoming communication barriers in the workplace.
Assessment:
- Communication skills quiz.
- Role-play exercise evaluation.
Day 3: Building High-Performance Teams
Objectives:
- Understand team dynamics and stages of team development.
- Learn how to manage and motivate a high-performing team.
- Explore strategies for resolving conflicts and fostering collaboration.
Content:
- The stages of team development: Forming, storming, norming, performing, and adjourning.
- Identifying team roles and leveraging team strengths.
- Motivating teams: Intrinsic vs. extrinsic motivation.
- Conflict resolution and managing interpersonal issues within teams.
Activities:
- Team-building exercise: Solving problems together as a team.
- Case study: Analyzing the dynamics of a high-performing team.
- Group discussion: Effective strategies for motivating teams and resolving conflicts.
Assessment:
- Team-building exercise feedback and reflection.
- Group presentation on effective team motivation and conflict resolution.
Day 4: Time Management and Delegation Skills
Objectives:
- Master time management techniques to increase efficiency and productivity.
- Learn how to delegate tasks effectively and empower team members.
- Prioritize tasks to meet deadlines and organizational goals.
Content:
- Time management strategies: Prioritization, planning, and scheduling.
- The importance of delegation in leadership: What, when, and how to delegate.
- Delegation techniques: Empowering others to take ownership of tasks.
- Managing competing priorities and staying organized.
Activities:
- Time management exercise: Creating a daily and weekly schedule for maximum productivity.
- Group discussion: How to delegate effectively without micromanaging.
- Role-play: Delegating a challenging task to a team member.
Assessment:
- Time management self-assessment quiz.
- Reflection on delegation techniques used in role-play exercises.
Day 5: Managing Performance and Leading Through Change
Objectives:
- Learn how to set performance expectations and measure success.
- Develop strategies to handle underperformance and give constructive feedback.
- Understand how to lead teams through change and uncertainty.
Content:
- Setting SMART goals and performance expectations.
- Conducting effective performance appraisals and providing constructive feedback.
- Handling underperformance and coaching employees to improve.
- Leading teams through change: Communication, support, and maintaining morale.
Activities:
- Case study: Managing underperforming employees and implementing improvement plans.
- Role-play: Conducting performance reviews and setting SMART goals.
- Group discussion: Leading teams through organizational change.
Assessment:
- Final project: Create a performance management plan for a team.
- Peer feedback on performance review exercises.
Evaluation Methods:
- Daily Quizzes: Short quizzes to assess understanding of the day’s concepts and applications.
- Assignments: Practical exercises on goal setting, delegation, and feedback.
- Role-Playing Exercises: To assess communication, delegation, and performance management skills.
- Final Project: Develop a performance management plan, incorporating key leadership skills learned throughout the course.
- Peer Reviews: Feedback on role-play exercises and group discussions.
Required Materials:
- Textbook: Leadership and Management for Supervisors (or a similar resource on leadership and management skills).
- Handouts and Worksheets: Daily activities, reflection sheets, and templates for goal setting, delegation, and performance reviews.
- Leadership Journal: For daily reflections and tracking of progress.
Optional Resources:
- Leadership Podcasts/Books: Recommended podcasts or books on leadership development (e.g., Drive by Daniel H. Pink).
- Online Leadership Webinars: Access to additional leadership training resources.
Learning Outcomes:
By the end of the 5-day course, participants will be able to:
- Understand the core responsibilities and challenges of being a supervisor.
- Develop and practice effective communication skills, including providing feedback and motivating team members.
- Build high-performing teams by understanding team dynamics, resolving conflicts, and fostering collaboration.
- Master time management and delegation skills to improve productivity and efficiency.