Who Should Attend?
Managers, supervisors, salespeople, customer service staff – and anyone who feels there are not enough hours in the day to complete their workload!
Course Objectives
- To enable delegates to clearly identify work-related and personal time-wasters, and learn ways to overcome them
- To enable delegates to identify their Time Management style
- To learn to become more proactive through setting SMART(ER) objectives
- To introduce delegates to practical tools to use, and ensure they make time to focus on high priority tasks
- To explore ways to maintain an effective work routine while working from home
- To identify motivating factors that will lead to overcoming procrastination (putting things off)
- To master the techniques of effective delegation
- To learn assertiveness skills to overcome work overload
- To set criteria to avoid stress
Programme Content
DAY ONE
- What Is ‘Time Management’?
- Personal Time-Wasters
- Environmental Time-Wasters
- Time Logs
- Time Management Styles
- Time And Your Energy Levels
- Being Proactive
- Goal Setting
> SMART(ER) Objectives
> The Three ‘P’s Of Setting Goals
> Steps To Achieving Goals - Prioritising
> Urgent Vs Important Matrix
DAY TWO
- Setting Schedules And Plans
> Annual Schedules
> Monthly Schedules
> Weekly Schedules
> Daily To-Do Lists - Time-Management Techniques You Can Use While Working Remotely
- Nine Ways To Overcome Procrastination
- Delegating Effectively
> Delegation Criteria
> Activity Delegation Log - Assertiveness For Influence
> Five Assertiveness Skills
> Key Steps To Being Assertive - Dealing Positively And Assertively With Stress