The hospitality industry functions with raw materials, semi-manufactured product items, consumables, capital goods and services. Each of these inputs is subject to efforts of negotiation and coordination. The lack of proper coordination between these inputs may lead to inefficient use of limited resources. This can directly affect the profitability (or range) of services provided by hotels or facilities. From design and development to sales and operations and project management; supplier managers need to effectively manage this delicate balance of people, processes and technology to ensure that the services and product lines are consistent with the customers’ demands.
When it comes to hospitality, the logistics behind the scenes can be tough to navigate. Suppliers need to be selected, distribution networks must be mapped out, inventory monitored, and employees scheduled for optimal efficiency. All of these elements come together with supply chain management for a smooth operation.
Hospitality supply chains play a vital role in the modern-day hospitality industry to achieve operational effectiveness and efficiency. Whether it is linked to supply chain integration within a single hotel to make customer service customized, or if it provides an association of hotels with more coordination for better performance. It brings both benefits and challenges to the hotel industry.
With a good supply chain management within the hospitality industry, every hotel’s revenue will increase by at least 20%.
In today’s hyper-competitive hospitality industry, supply chain management plays an important role in ensuring operational effectiveness and efficiency. Supply chains allow hotels to provide customized services to their customers while offering better performance and coordination for the entire association of hotels.
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